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Telesales Associate @ Hinduja Global

Home > Customer Success, Service & Operations - Other

 Telesales Associate

Job Description

Outbound sales process for Bank.

Voice process

Work from Office

Key Responsibilities:

  • Conduct outbound calls to prospective customers and generate leads.
  • Address inbound queries and provide accurate information about Banking services.
  • Promote and sell banking products.
  • Drive activation process by ensuring newly acquired customers start using their credit cards promptly.
  • Manage retention process by engaging with existing customers, resolving concerns, and offering relevant upgrades or benefits to enhance loyalty.

Candidate Requirements:

  • Good communication and interpersonal skills.
  • A graduation degree (any stream) is mandatory.
  • Freshers and candidates with BPO or customer service experience are encouraged to apply.
  • Age limit: 18 to 32 years.
  • Ability to work independently as well as within a team.

Compensation & Benefits:

  • Monthly Salary: Fresher- 18,000 (in hand)

Experienced- Negotiable

  • Additional Perks:
    • Provident Fund (PF)
    • Health Insurance
    • Performance-Based Incentives
    • Pick-up and Drop Facility only for Thane Branch
    • Bank Holidays Off
    • 24 Paid Leaves Annually

Working Hours:

  • Monday to Saturday: 9:30 AM to 6:30 PM or 10:00 AM to 7:00 PM
  • Week Offs: Alternate Saturday plus rotational off for Thane

Alternate Saturday plus Sunday off for Juinagar


Note: This is off role requirement. Selected candidates will be on HGS payroll.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employement Type: Freshers

Contact Details:

Company: Hinduja Global
Location(s): Mumbai

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Keyskills:   Customer Service Telesales Voice Process Upselling Telecalling Banking Process Cross Selling Customer Management Client Satisfaction Customer Relationship Lead Generation Sales Process Outbound Sales Domestic BPO Customer Retention Customer Handling

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Hinduja Global

Hinduja Global Solutions is an Indian pure play business and service provider headquartered in bangalore, and part of the Hinduja Group. Formerly known as HTMT Global, the company re-branded itself as HGS in line with the group policy.