Forecasting Associate @ NCR Corporation

Key Areas of Responsibility

Executes Order Change activities in ERP.
Maintain accuracy of the Scheduled Arrival Date on customer orders to ensure proper sourcing and customer delivery.
Restructure orders to generate staging configurations on orders that require staging.
Ensure Promise Dates are maintained to meet Customer s expectations.
Interfaces with the Buyer to address supply and delivery exceptions that may interfere with the on-time or complete delivery of all hardware and software products associated with a customer sales order.
Monitors inventory levels to assure material will be available and aligned properly to meet customer delivery requirements.
Reviews excess inventory for rework and product substitution.
Provide updates to management on potential risk or issues.

Core Competencies

Must have ability to listen, to be clear and ensure you re understood. That information flows with the right messaging, at the right time with technical and non-technical partners.

Lead rather than just manage. That means providing a vision and a roadmap for success and serving and empowering your team to get the projects completed successfully.

Effective team collaboration and drive team excellence; doing the right thing always and making good sound decisions.

Effective personal management and organization, someone who doesn t get caught up on the lower importance and sticks to focusing the best part of your time on the critical few.

Results-oriented; set and meet/exceed objectives. Must always be steps ahead, knows what s next and what success looks like. Sets up realistic schedules and then manages the resources to keep on track.

Risk management; adaptive/predictive problem-solving and being able weigh the pros and cons of solutions to problems to choose the right way forward.

Basic Qualifications

Associates Degree and/or 2 to 3 years of similar work experience in Order Fulfilment.
Prefer a candidate with at least 2 to 3 years of experience with ERP.
Applicant should have 2 to 3 years of experience in a customer facing, customer service role.
Balancing a variety of stakeholder needs and expectations.
Dealing with organizational influences, ambiguity and continuous change.
Self-motivated with ability to work unsupervised.
Proficiency in Microsoft applications especially Excel.
Good written and verbal communication skills.

Preferred Qualifications

BSC/BE degree / Any PG Degree.