Team Lead @ Sagility India

Home > Voice / Blended

Team Lead

Sagility India
2 - 4 years
Hyderabad
4 days ago
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Job Description

Roles and Responsibilities

Manage a team of agents to achieve daily targets, ensuring excellent customer service and sales performance.
Conduct regular coaching sessions with team members to improve their skills and productivity.
Analyze agent performance data to identify areas of improvement and develop strategies for growth.
Collaborate with other teams to resolve complex issues and optimize processes.
Ensure compliance with company policies, procedures, and regulatory requirements.
Interested- whatsapp-9538989***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Sagility India
Location(s): Hyderabad

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Keyskills: Team Handling Shrinkage Attrition International Voice Process Bpo Operations

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₹ 5-7 Lacs P.A

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Current / Recent Company (*)

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Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

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Sagility India

About SagilitySagility is a tech-enabled BPM services provider, a thought partner providing a broad spectrum of transformational services, to enable our clients provide efficient and hi-quality care across the healthcare system.Sagility combines industry-leading technology ...

Team Lead @ Sagility India

Home > Voice / Blended

Team Lead

Job Description

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Contact Details:

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Similar positions

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Sagility India

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