Atlassian Engineer
- Sophos
- 3 - 8 years
- Ahmedabad
- 2 days ago
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Job Description
What you will do
- Primary
- Set up and manage Jira projects and Confluence spaces with customisation and automation.
- Manage external user access ensuring least privileged principle.
- Basic troubleshooting to handle access issues for Jira and Confluence.
- Create and maintain comprehensive documentation, including user guides, best practices, and troubleshooting procedures.
- Enable, configure, and optimise Atlassian Rovo across Jira, Confluence, and other Atlassian Cloud products, ensuring effective enterprise wide adoption.
- Suggest automation capabilities to the existing product SME.
- Integrate Atlassian products with other systems such as source control, Aha, Sentry.io , etc.
- Desired
- Drive product adoption and onboard new business units on Atlassian platform.
- Evaluate new business requirements and convert them into technical requirements for delivery.
- Upskill members of the Service Desk on the Atlassian platform.
- Manage complex, mid to large-sized project implementations.
What you will bring
- Good understanding of what Atlassian Services are and what they are used for.
- In-depth knowledge on Jira and Confluence features such as advanced roadmaps, macros, reporting tools such as filters and dashboards.
- In-depth knowledge of Jira/Confluence Automation and APIs
- Managing Jira and Confluence add-ons
- Licensing and billing for Atlassian products
- Driving business adoption for new Atlassian product/feature releases
- Improving Atlassian Cloud security and data governance.
- Desired
- Hands on experience configuring or deploying Atlassian Rovo (or equivalent enterprise AI assistants).
- Basics of python to use Atlassian API capabilities for bulk changes- desired
- Atlassian certifications:
- Jira Administration for Cloud Certification
- Managing Jira Projects for Cloud Certification
- Managing Jira Service Projects for Cloud Certification
- Confluence Administration for Cloud Certification
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: System Administrator / EngineerEmployement Type: Full timeContact Details:
Company: SophosLocation(s): Ahmedabad+ View Contact
Keyskills: Automation Artificial Intelligence Billing SIEM Troubleshooting JIRA Macros Reporting tools Python Recruitment
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