AV/VC Support Engineer @ Amazon

Job Description

Role: AV/VC Support Engineer

Location: Chennai, Mumbai, Pune, Bangalore, Gurugram

Shift: Rotational

Job Description:

AV (Audio Visual) / VC (Video Conferencing) Support Engineer

Key Responsibilities

Daily AV / VC Support:

• Perform regular health checks of AV / VC meeting rooms
• Hands-on experience with Cisco AV / VC solutions
  (Cisco Webex Rooms, Cisco VC endpoints, codecs, touch panels, controllers)
• Troubleshoot and resolve issues related to:
• Displays and screens
• Video conferencing systems
• Microphones, speakers, cameras, and cables
• Support live meetings and respond to AV / VC issues as per SLA timelines
• Work on service tickets raised for AV / VC incidents

Equipment Handling & Setup:

• Support installation, replacement, and removal of AV / VC equipment
• Assist with floor-to-floor and room-to-room movement of AV / VC assets using service elevators
• Pack, unpack, and handle AV / VC equipment safely during movement or replacement activities

Asset & Inventory Support:

• Assist with AV / VC asset tagging and inventory reconciliation
• Ensure proper documentation for asset movement (gate pass, handover details)
• Support audits and validation activities as instructed

Compliance & Documentation:

• Maintain basic service records and activity logs
• Follow security, safety, access control, and uniform guidelines
• Work under defined SOPs and supervision at all times

Important Notes:

• Role is office-based (corporate environment)
• No end-user IT support included outside AV / VC scope
• ID badge are mandatory
• All work must follow organizational security and safety policies

2 ways Cab will be provided

5 days work and 2 days off

Immediate Joiners Needed

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   Audio Visual Cisco Video Conferencing Crestron AV VC