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Content Moderator- Non-Voice @ NR Consulting

Home > Content Management (Print / Online / Electronic)

 Content Moderator- Non-Voice

Job Description

Role & responsibilities


  • Responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system.
  • Review, classify and/or remove content according to client guidelines, using specific tools and channels.
  • Understand and remain updated on changing client policies and guidelines.
  • Investigate, resolve, and relay complex content issues to the broader Trust and Safety team Serve as an advocate for the user community
  • Participate in process improvement initiatives that improve quality and efficiency of work
  • Participate in continuous training programs and workgroup discussions for optimal development in the role
  • Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Content, Editorial & Journalism
Role Category: Content Management (Print / Online / Electronic)
Role: Content Moderator
Employement Type: Full time

Contact Details:

Company: NR Consulting
Location(s): Mumbai

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Keyskills:   Content Moderation Content Management Content Review

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NR Consulting

Record To Report Team Lead / Senior Analyst