Hiring For International Non-Voice Process-Mohali! @ Teleperformance

Home > Customer Success, Service & Operations - Other

Hiring For International Non-Voice Process-Mohali!

Teleperformance
0 - 3 years
Mohali, Chandigarh
5 days ago
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Job Description

TP is an equal opportunity employer and embodies the spirit of enhancing human relationships. As part of TP, each one belongs to a global team of inspired and passionate people with a global scale and local presence to assist the customers in solving queries related to feedback, requests, complaints etc. Ensuring timely and professional responses to all the queries, requests & complaints received enabling satisfaction of the customer.

Key Responsibilities and Accountabilities:

Assist customers via Chat/Call.
Resolve customer queries related to products, services, and technical issues.
Ability to handle a tough situation with the customer.
Strong ability to multitask and take fast decisions independently.
Maintains composure and patience with customers.
Open to work in 24*7 environment.
Salary Structure-26,000-33,000 CTC.
5 days working & 2 rotational W/O-9 hours of shift 8 hours of login.
Graduation is MANDATORY.
2-Ways cab facility provided for only female employee.

Minimum Skills:

Excellent verbal, written and listening skills (English)
Immediate Joiner preffered.
Preferred Intl. BPO experience in Voice/email/chat campaign Preferred Email Innovative
Assist customers via chat.
Good comprehension skills
Analytical & Probing skills

Interested candidates, kindly share your updated resume to HR

Divya- 7603885***.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Success, Service & Operations - Other
Employement Type: Full time

Contact Details:

Company: Teleperformance (TP)
Location(s): Mohali, Chandigarh

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Keyskills: BPO Customer Service International Chat Process Blended Process Non Voice Process International Non Voice Chat Support Non Voice Chat Process Customer Support Customer Care Web Chat Customer Handling International BPO

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₹ .25-3.75 Lacs P.A

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Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Teleperformance

https://www.teleperformance.com

Hiring For International Non-Voice Process-Mohali! @ Teleperformance

Home > Customer Success, Service & Operations - Other