Urgent Hot Vacancy For Customer Support Associate @ Tech Mahindra

Job Description

Role & responsibilities

We are currently having openings in our Voice Process (L2) 100% work from office.

With fixed salary & permanent hiring.

Designation-  

• Customer Support Associate (L2).

Job Profile-  

• Have to resolute customers query Voice Call

Mandatory Criteria-

• Min HS Passed.
• Fresher & experienced both can apply
• Excellent verbal communication skill in English & Hindi without major MTI for Voice

process

• Should have not applied for any Flipkart interview in last 3 month
• Customer orientation.
• Ready to work in 24/7 Shifts
• No planned leave for upcoming 3 month after joining
• 10 hours of the day, 9 hrs. work and 1 hour break
• 5 days working (rotational week off)
• Should have a typing speed of 25WPM with 90% accuracy

Interview Structure-

• HR round - General check.
• Typing Test
• OPS round General Check
• Voice Versant (V4 and above)
• PMAP
• Client Round Video Call

Payouts

• Salary for minimum 6 months experience candidate 220,000 LPA, 16 K/Month.
• Fresher- 212,000 LPA, 15.603 K/ Month.
• Salary for Apprentice (Complete Fresher & doesnt have any PF account) 15,800

k/Month.

• 100% fixed salary
• Pick up or drop for odd shifts

Documents Required  

• Education Mark sheets
• Aadhar Card
• Pan Card
• Offer letter, Exp Letter & last 3 months pay slips (for experienced people only)
• E_ Aadhar Card

Location details for Walkin interview:

Tech Mahindra, DLF2, 1st Floor, Block C, Rajarhat, Kolkata-700156(Opposite of Geetanjali)

Candidates need to carry CV & Aadhar card(Government id card)

Contact Person: HR Shreya Ganguly

Contact Number: 6290450***

Job Classification

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   Communication Skills Fluent English Spoken English Fluent Hindi Inbound Voice Process Customer Support Bpo Customer Service Domestic Voice Process Bpo Voice Customer Care Domestic BPO Voice Process