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Urgent Hot Vacancy For Customer Support Associate @ Tech Mahindra

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Tech Mahindra  Urgent Hot Vacancy For Customer Support Associate

Job Description

Role & responsibilities

We are currently having openings in our Voice Process (L2) 100% work from office.

With fixed salary & permanent hiring.

Designation-  

  • Customer Support Associate (L2).

Job Profile-  

  • Have to resolute customers query Voice Call

Mandatory Criteria-

  • Min HS Passed.
  • Fresher & experienced both can apply
  • Excellent verbal communication skill in English & Hindi without major MTI for Voice

process

  • Should have not applied for any Flipkart interview in last 3 month
  • Customer orientation.
  • Ready to work in 24/7 Shifts
  • No planned leave for upcoming 3 month after joining
  • 10 hours of the day, 9 hrs. work and 1 hour break
  • 5 days working (rotational week off)
  • Should have a typing speed of 25WPM with 90% accuracy

Interview Structure-

  • HR round - General check.
  • Typing Test
  • OPS round General Check
  • Voice Versant (V4 and above)
  • PMAP
  • Client Round Video Call

Payouts

  • Salary for minimum 6 months experience candidate 220,000 LPA, 16 K/Month.
  • Fresher- 212,000 LPA, 15.603 K/ Month.
  • Salary for Apprentice (Complete Fresher & doesnt have any PF account) 15,800

k/Month.


  • 100% fixed salary
  • Pick up or drop for odd shifts

Documents Required  

  • Education Mark sheets
  • Aadhar Card
  • Pan Card
  • Offer letter, Exp Letter & last 3 months pay slips (for experienced people only)
  • E_ Aadhar Card

Location details for Walkin interview:

Tech Mahindra, DLF2, 1st Floor, Block C, Rajarhat, Kolkata-700156(Opposite of Geetanjali)

Candidates need to carry CV & Aadhar card(Government id card)

Contact Person: HR Shreya Ganguly

Contact Number: 6290450***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Freshers

Contact Details:

Company: Tech Mahindra
Location(s): Kolkata

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Keyskills:   Communication Skills Fluent English Spoken English Fluent Hindi Inbound Voice Process Customer Support Bpo Customer Service Domestic Voice Process Bpo Voice Customer Care Domestic BPO Voice Process

 Fraud Alert to job seekers!

₹ 2-2.5 Lacs P.A

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Tech Mahindra

Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry. Tech Mahindra is a US$4.2 billion company with over 117,000 employees across 90 countries. It provide...