TL-Policy Servicing @ Cognizant

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TL-Policy Servicing

Cognizant
5 - 6 years
Pune
4 days ago
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Job Description

Job Summary

Join our dynamic team as a Policy Servicing Specialist where you will leverage your expertise in MS Office and domain knowledge in Auto Claims and Property & Casualty Insurance to enhance our service delivery. With a hybrid work model and day shifts you will play a crucial role in optimizing policy servicing processes ensuring client satisfaction and contributing to the companys growth.

Responsibilities

Oversee the policy servicing operations to ensure efficient and accurate processing of insurance claims.

Provide expert guidance on Auto Claims and Property & Casualty Insurance to improve service delivery.

Collaborate with cross-functional teams to streamline policy servicing workflows and enhance productivity.

Utilize MS Office tools to analyze data and generate insightful reports for management review.

Ensure compliance with industry regulations and company policies in all servicing activities.

Develop and implement strategies to enhance customer satisfaction and retention.

Monitor and evaluate the performance of policy servicing processes to identify areas for improvement.

Facilitate training sessions for team members to enhance their skills and knowledge in insurance servicing.

Coordinate with stakeholders to resolve complex policy servicing issues promptly.

Maintain accurate documentation of all servicing activities for audit and reporting purposes.

Support the development of innovative solutions to improve policy servicing efficiency.

Engage with clients to understand their needs and provide tailored solutions to meet their expectations.

Contribute to the companys purpose by ensuring high-quality service delivery that positively impacts society. Qualifications

Demonstrate proficiency in MS Office applications to manage and analyze data effectively.

Possess strong domain knowledge in Auto Claims and Property & Casualty Insurance to provide expert insights.

Exhibit excellent communication skills to collaborate with teams and engage with clients.

Show ability to work in a hybrid model balancing remote and in-office tasks efficiently.

Display problem-solving skills to address and resolve servicing issues effectively.

Have a keen eye for detail to ensure accuracy in policy servicing documentation.

Demonstrate adaptability to industry changes and evolving client needs.

Certifications Required

Certified Insurance Service Representative (CISR) or equivalent certification in insurance servicing.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Team Leader
Employement Type: Full time

Contact Details:

Company: Cognizant
Location(s): Pune

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Keyskills: insurance auto software testing policies property and casualty insurance business analysis monitoring reinsurance life insurance excel ms office applications operations property claims general insurance word powerpoint ms office communication skills servicing

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Your name (*)

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Cognizant

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the w...

TL-Policy Servicing @ Cognizant

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