We help the world run betterAt SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you
We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next
The work is challenging - but it matters
You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong
What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed
The Solution Account Lead (SAL) is a strategic leader who combines deep SAP expertise, business acumen, and end-to-end solution area domain knowledge to drive LoB cloud revenue, customer success, accelerate adoption of innovation (especially AI), and position the organization as a market leader
The SAL shapes transformative solutions and delivers measurable value to customers through thought leadership, innovation, and strategic execution-supporting both specific Lines of Business (LoB) and the overall "One SAP" strategy
Account Ownership & Strategy: Serve as the LoB owner for assigned accounts, developing and executing strategic account plans that align with customer goals, business objectives and broader account plans by account team
Drive End-to-End Customer Value Journey with Domain Expertise: Provide solution area domain expertise and thought leadership to understand and address high-priority business challenges
Lead end-to-end process mapping and the customer value journey, owning the transformation roadmap for the LoB
Pipeline & Opportunity Management: Identify and develop new business opportunities within existing accounts, contributing to pipeline growth and revenue targets
Product Success & Innovation: Drive go-to-market for new products, engage early with customers, validate solutions, and influence the product roadmap
Lead AI and innovation initiatives (e-g-, BDC, Knowledge Graphs, scalable PoCs, Joule agents)
Enablement, Demos & Prototypes: Support solution advisors to ensure demo system readiness and manage enablement programs
Collaborate with Demo & Learning teams to provide updated assets and trial environments as part of scalable enablement programs as well as customized demos, POCs and prototypes with customer specific data
Value Proposition & Executive Engagement: Collaborate with value advisors to create compelling narratives articulating ROI, value leakage and competitive advantages
Conduct strategic discovery, run value leakage, AOTP workshops and deliver persuasive pitches with ways of solving distinct customer business/buying-center challenges to accelerate executive buy-in and drive demand independently of RFPs
Commercial Negotiations: Navigate complex pricing and contractual discussions, balancing client expectations with organizational profitability and cloud revenue growth
Adoption & Consumption: Support Customer Success Management (CSM) communities, secure references, and manage escalations
Collaborate with CS and CS&D adoption teams to ensure successful delivery of solutions and services, monitoring outcomes and driving continuous improvement to maximize customer value
Customer Success & Field Impact: Own LoB deal cycles, renewals, enablement, and executive engagement
Elevate customer discussions to prioritize investment and drive measurable outcomes
Relationship Building & Governance: Drive C-suite engagements and Buying Center Alignment by fostering long-term high-value relationships and convert executives into advocates and brand ambassadors
Conduct Quarterly Business Reviews (QBRs) with customers and internal stakeholders focused on solution adoption, innovation, risks and opportunities
Ecosystem & Partner Engagement: Own relationships with strategic consulting partners (e-g-, McKinsey, Bain, Accenture, Deloitte, PwC, EY) to co-innovate, develop joint go-to-market strategies, and shape disruptive solutions
Maintain direct, high-quality relationships with partner account leads
Collaboration & Orchestration: Align closely with Sales, Product, and Marketing to ensure SAL impact is fully integrated into the go-to-market engine with tailored GTM approach
Drive joint accountability and coordination across internal stakeholders for maximum market impact
Competitive & Industry Expertise: Maintain deep technical and functional knowledge across SAP solutions
Stay at the forefront of emerging technologies and competitive trends to craft differentiated solutions that win in the market
The SAL is pivotal in shaping SAP's market leadership by delivering transformative solutions, driving innovation (especially in AI), and orchestrating value across the customer lifecycle
This role is at the intersection of strategy, technology, and relationship management, ensuring customers realize the full value of their SAP investments while positioning the organization for sustained growth
#SSET4#Sales
Bring out your bestSAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively
Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management
As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development
Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves
At SAP, you can bring out your best
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best
At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential
We ultimately believe in unleashing all talent and creating a better world
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities
If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy
Specific conditions may apply for roles in Vocational Training
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements
Successful candidates might be required to undergo a background verification with an external vendor
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process
Please note that any violation of these guidelines may result in disqualification from the hiring process
Requisition ID: 444546
Work Area: Sales
Expected Travel: 0 - 50%
Career Status: Professional
Employment Type: Regular Full Time
Additional Locations: #LI-Hybrid
Requisition ID: 444546
Posted Date: Jan 2, 2026
Work Area: Sales
Career Status: Professional
Employment Type: Regular Full Time
Expected Travel: 0 - 50%
Location: Mumbai, IN, 400051
Job alertshare
Job Segment: Financial Sales, Marketing Manager, Compliance, Cloud, ERP, Sales, Marketing, Legal, Technology

Keyskills: innovation erp project management sap information technology spend management solution sales cross selling artificial intelligence stakeholder management negotiation financial sales account planning finance communication skills
Publicis Sapient is a digital business transformation company. We partner with global organizations to help them create and sustain competitive advantage in a world that is increasingly digital. We operate through our expert SPEED capabilities: Strategy and Consulting, Product, Experience, Engineeri...