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Medical Information Specialist @ IQVIA

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IQVIA  Medical Information Specialist

Job Description

Role & responsibilities

Provide support to health care professionals and patients, involving receipt and tracking of medical inquiries, adverse events, product quality complaints, and other types of calls as required. This does not include commercial sales support except managing medical information requests forwarded by the sales representative on behalf of an HCP.


Document AE/PC/MI as per the call/email type in structured AE/PC forms and share it with Safety team for further processing. Use Medical knowledge while deciding off label uses and other such Adverse events.


Receive and document incoming telephone calls, faxes or emails from various sources including investigative sites.


Establish and maintain effective team communications i.e. provide regular feedback to the local management team on project metrics, out of scope work challenges/issues and successes.


Willing to work night shifts, if required by the project, to support global regions including the US, Canada, EU, and India. Shift schedules may fall within a 24/7 support model, including weekends.


A five-day workweek is mandatory with two days off.

Job Classification

Industry: Clinical Research / Contract Research
Functional Area / Department: Research & Development
Role Category: Pharmaceutical & Biotechnology
Role: Pharmaceutical & Biotechnology - Other
Employement Type: Full time

Contact Details:

Company: IQVIA
Location(s): India

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Keyskills:   medical information MICC Contact Centers Product Complaints Quality Reviewer Adverse Events

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₹ Not Disclosed

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IQVIA

IQVIA is a leading global provider of advanced analytics, technology solutions and contract research services to the life sciences industry. Formed through the Merger of IMS Health and Quintiles, IQVIA applies human data science - leveraging the analytic rigor and clarity of data science to the ev...