Expert Programs CRM Delivery ManagerIn order to be successful in this role, we need someone who has:
8+ years managing multiple large programs/projects, in enterprise environments; or equivalent education/experience
5+ years experience across a variety of applications within the ServiceNow platform
3+ years experience directly engaged in ServiceNow CRM & industry workflow implementations
Experience consulting, instructing or facilitating one-on-one or in groups, a plus.
Excellent project and program management and organization skills
Experience in ServiceNow implementations and/or application development
Experience facilitating training or mentorship in demanding technical organizations
Strong interpersonal and communication skills
Ability to work collaboratively with a diverse group of stakeholders
Current knowledge of effective learning and development methods including understanding of training trends and best practices
An understanding and respect of diverse learning needs and communication styles which vary across countries, regions and business units

Keyskills: ServiceNow Project Management Certified Implementation Specialist ServiceNow Customer Service Management CSM Program Management ITSM Cis
Trigent is a leading provider of IT services and solutions, headquartered in Boston, USA, with development centers in India. We are committed to delivering high-quality software solutions and services to our clients across the globe. Our expertise spans a wide range of industries, and we take pri...