ServiceNow AI Developer @ Infobeans

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ServiceNow AI Developer

Infobeans
5 - 7 years
Indore
10 days ago
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Job Description

We are seeking an experienced ServiceNow AI Developer with strong expertise in designing, building, and deploying AI-driven solutions on the ServiceNow platform. This role focuses on leveraging ServiceNows native AI capabilitiessuch as Now Assist (GenAI), Predictive Intelligence, Virtual Agent, and Machine Learning frameworksto drive intelligent automation, improve user experiences, and enable data-driven decision-making across enterprise workflows. The role works closely with architects and stakeholders to deliver scalable, secure, and value-driven AI solutions.

What will your role look like

Design, configure, and develop AI- and ML-driven solutions within the ServiceNow platform
Leverage ServiceNow AI capabilities such as Now Assist (GenAI), Predictive Intelligence, Virtual Agent, NLU models, and Performance Analytics & Insights
Build intelligent automation to enhance user experience and enable data-driven decision-making across enterprise workflows
Develop and integrate custom AI/ML solutions using REST/SOAP APIs and external AI services where required
Collaborate closely with Solution and Technical Architects to define AI solution architecture, including data sources, governance, and scalability
Monitor AI model performance and continuously fine-tune models to maintain accuracy, relevance, and effectiveness
Ensure AI implementations align with ServiceNow best practices, security standards, and platform upgradeability

Why you will love this role

Opportunity to work at the intersection of AI, automation, and enterprise workflows
Hands-on exposure to cutting-edge ServiceNow AI capabilities including GenAI
High-impact role influencing platform intelligence and user experience
Collaborative environment with strong architectural and innovation focus
Continuous learning in a rapidly evolving AI ecosystem

We would like you to bring along

Hands-on experience developing AI and ML solutions on the ServiceNow platform
Strong expertise in Now Assist, Predictive Intelligence, Virtual Agent, and NLU frameworks
Experience integrating external AI/ML services using REST/SOAP APIs
Solid understanding of ServiceNow data models, workflows, and automation capabilities
Ability to work closely with architects and cross-functional teams
Good communication skills with the ability to explain complex AI concepts to stakeholders

Good-to-have skills

Experience with Performance Analytics, dashboards, and AI-driven insights
Exposure to enterprise-scale ServiceNow implementations
Knowledge of AI governance, data quality, and model lifecycle management
ServiceNow certifications (CSA, CAD, or AI-related certifications)

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Full Stack Developer
Employement Type: Full time

Contact Details:

Company: Infobeans
Location(s): Indore

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Keyskills: ServiceNow REST Predictive Intelligence NLU ServiceNow implementation Virtual Agent SOAP API dashboards Performance Analytics

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Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Infobeans

InfoBeans Systems is a fast growing software development company with offices in Pune and Indore and business development centre in US. We develop customized business applications for large and mid-size organizations in the US. We strongly believe that customer success defines our success. Hence, we...

ServiceNow AI Developer @ Infobeans

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