Executive-Back-End/ Data Entry -Complex Transaction Processing
- EXL
- 0 - 3 years
- Noida, Gurugram
- 5 months ago
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Job Description
The main goal is to authorize agencies, sub-agencies, and employees to conduct insurance business for the insurer. Responsible for processing transactions according to client SLAs and documented procedures. Ensure targets are met and transaction quality complies with predefined standards. Work within strict deadlines to exceed expectations for process metrics and customer satisfaction.
1. Candidates with upto 24 months of exp in any BPO/Non BPO in any industry. We can have people with Life, Annuity or Group insurance experience and not any other industry
2. Only graduates will be considered for this role, Howe'ver, we can target B.Com/any finance graduate for fresher roles. No UG and accounting or finance background is also not required here
3. Prior experience working in any insurance would be considered.
2. Only graduates will be considered for this role, Howe'ver, we can target B.Com/any finance graduate for fresher roles. No UG and accounting or finance background is also not required here
3. Prior experience working in any insurance would be considered.
Graduates needed
Involves a low degree of decision-making, requiring the application of general business understanding and process training. Business rules are fully defined, limiting discretion. Training and ramp time are moderate (2-3 weeks). Standard communication formats are expected. Average handling time (AHT) is low (1-5 minutes), with transactions beyond scope escalated to the next level. Involves minimal financial, business, or regulatory compliance decisions.
Job Classification
Industry: Software ProductFunctional Area / Department: Customer Success, Service & OperationsRole Category: Back OfficeRole: Data Entry / MISEmployement Type: FreshersContact Details:
Company: EXLLocation(s): Noida, Gurugram+ View Contact
Keyskills: BPO Backend Process training Customer satisfaction Finance Regulatory compliance business rules Transaction processing Business understanding Data entry
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