Executive-Back-End/ Data Entry -Complex Transaction Processing @ EXL

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Executive-Back-End/ Data Entry -Complex Transaction Processing

EXL
0 - 3 years
Noida, Gurugram
4 months ago
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Job Description

The main goal is to authorize agencies, sub-agencies, and employees to conduct insurance business for the insurer. Responsible for processing transactions according to client SLAs and documented procedures. Ensure targets are met and transaction quality complies with predefined standards. Work within strict deadlines to exceed expectations for process metrics and customer satisfaction.

1. Candidates with upto 24 months of exp in any BPO/Non BPO in any industry. We can have people with Life, Annuity or Group insurance experience and not any other industry
2. Only graduates will be considered for this role, Howe'ver, we can target B.Com/any finance graduate for fresher roles. No UG and accounting or finance background is also not required here
3. Prior experience working in any insurance would be considered.

Graduates needed

Involves a low degree of decision-making, requiring the application of general business understanding and process training. Business rules are fully defined, limiting discretion. Training and ramp time are moderate (2-3 weeks). Standard communication formats are expected. Average handling time (AHT) is low (1-5 minutes), with transactions beyond scope escalated to the next level. Involves minimal financial, business, or regulatory compliance decisions.

Job Classification

Industry: Software Product
Functional Area / Department: Customer Success, Service & Operations
Role Category: Back Office
Role: Data Entry / MIS
Employement Type: Freshers

Contact Details:

Company: EXL
Location(s): Noida, Gurugram

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Keyskills: BPO Backend Process training Customer satisfaction Finance Regulatory compliance business rules Transaction processing Business understanding Data entry

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

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EXL

Exly (YC W19) is an all-in-one business platform for creators, coaches, trainers, and knowledge entrepreneurs to launch, manage, and grow their online businesses. It enables users to sell courses, webinars, consultations, and workshops, while providing tools for marketing, CRM, payments, and brand b...

Executive-Back-End/ Data Entry -Complex Transaction Processing @ EXL

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