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Technical Writer @ Citiustech

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 Technical Writer

Job Description

We are looking for an experienced Technical Writer with 37 years of proven expertise in creating high-quality documentation and instructional multimedia content. The ideal candidate will have strong skills in video editing (preferably Camtasia), technical documentation, and MadCap Flare. The role requires the ability to simplify complex information, collaborate with cross-functional teams, and deliver clear, user-focused content across multiple formats.

Core Skill Requirements

  • Video Editing (Preferred): Proficiency in creating instructional and training videos using Camtasia or similar tools.
  • Technical Documentation: Experience producing Release Notes, User Guides, Deployment Guides, Installation Manuals, and other technical documents.
  • MadCap Flare Expertise: Strong command of MadCap Flare for structured authoring and multi-format publishing.

Mandatory Skills

  • 37 years of experience as a Technical Writer.
  • Proven ability to create clear, concise, user-friendly documents.
  • Experience producing instructional videos and multimedia content.
  • Strong understanding of Agile development methodologies.
  • Ability to independently manage multiple projects in a fast-paced environment.
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and SharePoint.

Desired Skills

  • Expertise in MadCap Flare or similar documentation authoring tools.
  • Experience developing Deployment Guides, User Guides, Configuration Guides, and Technical Training Documents.
  • Ability to write clear, structured, high-quality technical content aligned with product workflows.

Good-to-Have Skills

  • Basic understanding of RESTful APIs, API flows, and documenting API endpoints.
  • Experience writing UX microcopy such as tooltips, dialogs, and UI instructions.
  • Familiarity with docs-as-code practices and version control tools (e.g., Git).

Key Responsibilities

  • Translate complex technical concepts into accurate, easy-to-understand documentation.
  • Develop, update, and maintain user guides, installation manuals, API documentation, release notes, and training content.
  • Create content across multiple formats including Word, HTML, PDF, and video.
  • Produce high-quality training and product adoption videos.
  • Collaborate with engineering, product management, and UX teams to ensure documentation accuracy and alignment.
  • Stay updated on product enhancements, industry trends, and documentation best practices.
  • Ensure clarity, consistency, and usability across all deliverables.
  • Maintain strong attention to detail and uphold documentation standards.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Technical Lead
Employement Type: Full time

Contact Details:

Company: Citiustech
Location(s): Pune

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Keyskills:   Video Editing Madcap Flare Api Documentation Technical Writing

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Citiustech

Company Website: https://www.citiustech.com/aboutusCitiusTech is a specialist provider of healthcare technology services and solutions to healthcare technology companies, providers, payers and life sciences organizations. With over 4,500+ professionals worldwide, CitiusTech enable...