SAP SAP Service Delivery Manager
- Capgemini
- 12 - 14 years
- Mumbai
- 2 days ago
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Job Description
- Lead delivery operations, ensuring issue resolution, risk management, and client satisfaction.
- Mentor and guide teams on technology, architecture, and application delivery best practices.
- Drive planning, execution, and deployment of highvalue business and IT solutions.
- Ensure project profitability through financial oversight, quality governance, and continuous improvement.
- Foster collaboration across teams and stakeholders, maintaining clear communication and shared direction.
- Strong TechnoFunctional SAP expertise with handson experience in ECC and S/4HANA.
- Proven experience managing SAP AMS engagements (Incidents, Requests, Problems, Changes) with client-facing ownership.
- Demonstrated capability in program planning , budgeting, P&L management, and risk mitigation.
- Experience leading Agile/Scrum teams and managing delivery using structured methodologies.
- Ability to drive operational improvements , process rigor, and automation initiatives.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: ConsultingRole Category: IT ConsultingRole: IT Consulting - OtherEmployement Type: Full timeContact Details:
Company: CapgeminiLocation(s): Mumbai
Keyskills: service delivery risk management sap automation operations issue resolution scrum agile risk mitigation it solutions budgeting architecture
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Capgemini
Capgemini is headquartered in Paris, France and operates in more than 40 countries. They are one of the world’s largest providers of Consulting, Technology, and Outsourcing. Above all, Capgemini is a people company— 120,000 people in North America, Europe, South America and the Asia ...
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