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Hub Incharge @ Shadowfax Technologies

Home > Supply Chain / Logistics

 Hub Incharge

Job Description

    Key Roles & Responsibilities

    • Manage daily hub operations including sorting, loading, dispatch, and delivery to ensure SLA adherence.

    • Supervise hub staff, delivery executives, and vendors; plan shifts, manage attendance, and drive productivity.

    • Monitor shipment flow, inventory, returns (RTO), and reconciliation to minimize losses and damages.

    • Ensure strict compliance with SOPs, safety standards, and quality guidelines.

    • Track operational KPIs such as delivery success rate, TAT, productivity, and cost efficiency.

    • Handle operational escalations, customer complaints, and delivery issues with quick resolution.

    • Coordinate with transporters, delivery partners, and central operations teams.

    • Maintain hub infrastructure, security, and workplace safety.

    • Prepare daily and weekly MIS reports and share insights with management.

    • Drive continuous process improvement and cost optimization initiatives.

Employement Category:

Employement Type: Full time
Industry: Logistics / Courier / Transportation
Role Category: Supply Chain / Logistics
Functional Area: Not Specified
Role/Responsibilies: Hub Incharge

Contact Details:

Company: Shadowfax Technologies
Location(s): Chennai

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Keyskills:   team lead hub incharge

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₹ 1 to 2 Yr

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Shadowfax Technologies

Shadowfax is India's most trusted on demand last mile logistics network offering tech enabled one stopdelivery solutions. We are on a mission to connect the next one million micro entrepreneurs andsuppliers in logistics using singular platform to bridge the information gap and eradicate inef...