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Bilingual Customer Service- French and English @ IntouchCX

Home > Voice / Blended

 Bilingual Customer Service- French and English

Job Description

Job Description:


We are looking for a Bilingual Customer Support Executive fluent in French and English to handle customer queries and provide excellent support across multiple channels.


Key Responsibilities

  • Handle customer inquiries via Call
  • Provide accurate information and resolve customer issues
  • Communicate clearly in French and English
  • Maintain customer records and follow support processes
  • Ensure high customer satisfaction and service quality

Requirements

  • Fluency in French and English (written & verbal)
  • Strong communication and problem-solving skills
  • Prior customer support experience preferred
  • Willingness to work in shifts (if applicable)
  • Basic computer and CRM knowledge

Skills

  • Bilingual Communication (French & English)
  • Customer Handling
  • Voice Support
  • Problem Resolution

To schedule your interview please share your resume/ walkin

HR Divya

8660530***

di************r@in******x.com


Location- Hyderabad

Mindspace B16Mindspace 5th Floor, Backside of Inorbit Mall (https://maps.app.goo.gl/9UXo44Qvz2tLKv4N8)

  • DISCLAIMER:

*Intouch doesn't promise a Job (or) an Interview in exchange of money. Fraudster's may ask you to pay in the pretext of Registration fee, Refundable fee etc.,

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Bilingual / Multilingual Support - Voice / Blended
Employement Type: Full time

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

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Keyskills:   Customer Service Communicational Skills English Language French language International Voice Process B2 Customer Support French French Teaching B1 French Translation

 Fraud Alert to job seekers!

₹ 5-6.5 Lacs P.A

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IntouchCX

IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, were obsessed with providing remarkable customer experiences for the worlds most innovative brands.