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International Voice Process Executive @ IntouchCX

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IntouchCX  International Voice Process Executive

Job Description

Roles and Responsibilities

  • Handle international calls from clients across various countries, including UK and US.
  • Provide excellent customer service to resolve customer queries and concerns.
  • Work on a rotational shift schedule, with weekends off (UK Shift) / 24x7x365 contract (US Shift).
  • Utilize strong communication skills to effectively communicate with customers over phone calls.
  • Maintain accurate records of all interactions with customers using CRM software.
  • Contact - 8125953*** (Bhavani)

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: IntouchCX
Location(s): Hyderabad

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Keyskills:   International Voice Process

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₹ .5-5 Lacs P.A

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IntouchCX

IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, were obsessed with providing remarkable customer experiences for the worlds most innovative brands.