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Technical Support Representative (Voice) @ Personal Network

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Personal Network  Technical Support Representative (Voice)

Job Description

    Greetings from Personal Network!!!

    Top MNC Hiring Domestic Technical Support (Voice Process)

    Start Your Career with a Leading MNC!

    A reputed Top Multinational Company is hiring Domestic Technical Support Associates to handle technical queries from Indian customers. This is an excellent opportunity to build a stable, long-term career in a professional and growth-oriented work environment.

    Job Location

    Bengaluru

    Position

    Technical Support Associate Domestic Voice

    Process

    Domestic Technical Support Voice

    Shift

    Day Shifts Only (No Night Shifts)

    Job Responsibilities

    • Handle inbound technical support calls from domestic customers

    • Diagnose and troubleshoot hardware, software, and network-related issues

    • Provide step-by-step technical guidance and effective solutions

    • Follow standard operating procedures (SOPs) for issue resolution

    • Escalate unresolved issues to internal technical teams when required

    • Update tickets, customer information, and call notes accurately

    • Ensure high customer satisfaction and first-call resolution

    Candidate Profile

    • Experience: Freshers & Experienced (04 years)

    • Educational Qualification:

      • BE / BTech candidates are NOT eligible for this role at present

      • Graduates / Undergraduates from other streams may apply

    • Background: Domestic / International Technical Support / BPO (preferred, not mandatory)

    • Languages: Good communication skills in English & Hindi

    • Shift Flexibility: Willing to work in rotational day shifts

    • Technical Skills:

      • Basic computer knowledge

      • OS fundamentals

      • Troubleshooting skills

      • Good typing ability

    • Mindset: Positive attitude, quick learner, customer-focused approach

    Contact for Immediate Interview (Call / WhatsApp)

    Nihal: 73hidden_mobile9
    Raj   : 98hidden_mobile6

    Freshers are welcome to apply!
    Build your technical career with a trusted MNC in a domestic process.

    Best Wishes,
    Team Personal Network

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Technical Support / Helpdesk
Functional Area: Not Specified
Role/Responsibilies: Technical Support Representative (Voice)

Contact Details:

Company: Personal Network.
Location(s): Bengaluru

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Keyskills:   service desk voice process laptop troubleshooting helpdesk troubleshooting skills voice technical support laptop support semi voice

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Personal Network

Nine years in the recruitment business, we have consistently maintained the highest standards, meeting our clients' requirements to their complete satisfaction. Over the years, we have gained an intimate understanding of the IT milieu and the unique demands it makes on its people. Our venture into...