Customer Support Executive | International @ Teleperformance (TP)

Roles and Responsibility

• Handle customer inquiries and resolve issues professionally.
• Provide excellent customer service through various communication channels.
• Collaborate with internal teams to address complaints and concerns.
• Develop and maintain knowledge of products and services.
• Meet performance targets and quality standards.
• Build strong relationships with customers to enhance satisfaction.

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong problem-solving and analytical skills.
• Proficient in using computer systems and software applications.
• Ability to adapt to changing situations and priorities.
• Strong attention to detail and organizational skills.