Jeena Sikho Lifecare Ltd. is seeking a proactive and organized Hospital Coordinator to ensure smooth coordination between patients, doctors, nursing staff, and administrative departments. The role focuses on patient facilitation, inter-departmental coordination, admissiondischarge support, and maintaining high standards of service delivery within the hospital.
Key Responsibilities
Coordinate patient admissions, transfers, and discharges in collaboration with medical and nursing teams. Act as a liaison between patients, doctors, nurses, front desk, billing, and diagnostic departments. Assist patients and attendants with hospital procedures, documentation, and service guidance. Monitor patient flow to ensure timely consultations, investigations, and treatments. Support doctors during ward rounds by coordinating patient records and updates. Handle patient feedback, concerns, and service-related issues, escalating when required. Ensure adherence to hospital SOPs, protocols, and quality standards. Maintain accurate records related to patient coordination and daily hospital operations. Coordinate with support services (housekeeping, pharmacy, diagnostics) for patient needs. Maintain patient confidentiality and follow ethical healthcare practices.
Key Requirements
Experience
13 years of experience in hospital coordination, patient services, or healthcare operations preferred. Experience in hospital or clinical setup will be an added advantage.
Educational Qualification
Graduate in any discipline. Degree/Diploma in Hospital Administration, Healthcare Management, or related field preferred.
Skills
Strong communication and interpersonal skills. Ability to coordinate with multiple departments efficiently. Patient-centric and service-oriented mindset. Good organizational and multitasking abilities. Basic computer skills (MS Office, hospital systems/HIS). Ability to handle stressful situations calmly and professionally.
Job Classification
Industry: Medical Services / HospitalFunctional Area / Department: Teaching & TrainingRole Category: Administration & StaffRole: Administration & Staff - OtherEmployement Type: Full time