Immediate Req 4 Healthcare/International Process/Analyst Role !!
- Bpo Solutions
- 0 - 5 years
- Bengaluru
- 14 days ago
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Job Description
Warm Greetings from RIVERA MANPOWER SERVICES!!!!
Kindly Note: We are looking @ Minimum 4 Years of an experience into International Voice Process Excellent Communication Skills.
We are looking @ only Immediate Joiners!
Call -Vijay- 9742630***
Mathew-8310474***
Role & responsibilities
- Act as the primary point of contact for the branch (US onshore), providing comprehensive
support
- Understanding and implementation of US Health Insurance regulatory standards, guidelines,
policies and procedures
- Responsible for end to end support of the policy lifecycle services
- Support a team of 4 - 5 Client Managers (~70 Accounts) at the branch
- Be a US Health Insurance domain expert to conduct end to end renewal activities
- Foster and maintain a positive relationship with branch (onshore) staff to enhance the overall
customer experience
- Co-coordinating with internal operations team to get the renewal activities completed on time
- Handle queries effectively, aiming to minimize re-work at service center
- Ability to identify risks, issues and successfully navigate through to completion
- Strong time management and organizational skills; ability to work independently and effectively
managing multiple tasks at once
Preferred candidate profile :
- Excellent Written and Oral communication skills
- Interpersonal skills
- Advanced computer skills (Outlook, Word, Excel and Power Point) are essential
- Proactive
- Ownership and Accountability
- Insurance domain knowledge
- Logical thinking and decision making
Perks and benefits :
Night Shift Allowance
2 ways cabs
Regards
Vijay HR Team
Job Classification
Industry: BPM / BPOFunctional Area / Department: Healthcare & Life SciencesRole Category: Healthcare & Life Sciences - OtherRole: Healthcare & Life Sciences - OtherEmployement Type: Full timeContact Details:
Company: Bpo SolutionsLocation(s): Bengaluru
Keyskills: Insurance Operations Customer Support Operations Health Insurance Claims Management Banking Operations Healthcare Bpo Customer Service Management Client Interaction Client Servicing Healthcare Policy Servicing International Voice Process Operations Management
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