Support Engineer III, Just Walk Out Tech
- Amazon
- 0 - 3 years
- Hyderabad
- 22 hours ago
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Job Description
- Description.
- As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazons unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations.
- We will accomplish this by accelerating our customers businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges.
- We blend vision with curiosity and Amazons real-world experience to build opinionated, turnkey solutions.
- Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.
- Join us on our mission to revolutionize the way the world shops.
- We are the Amazon Physical Stores Technical Operations team, responsible for launching and operating the commerce software services which run stores with its Just Walk Out technology.
- Our approach to problems is entrepreneurial.
- You will be challenged to invent, create and solve challenging problems as well as wear many hats and collaborate in an environment thats more startup than big company.
- You will need a strong ability to troubleshoot hardware, software, and network issues.
- As a Support Engineer (Technical Operations Center Engineer), you seek resolution to problems and mitigate risk, always ensuring a Customer Obsessed experience has occurred.
- You will be working on services with a direct impact on the customer experience.
- If you are excited about the opportunity to learn and work on distributed systems, enjoy trouble shooting and solving complex problems, consider the opportunities to work with Amazon Physical Stores.
- You will help solve a variety of challenges and offer your expertise in growing the knowledge of your peers via team collaboration.
- You will be counted on to identify areas of improvement and drive projects to implement them.
- We consistently whiteboard so be comfortable writing and supporting your ideas on the team board.
- You will play an active role in defining the support processes for technologies in partnership with other technology leaders within and possibly outside the team.
- You should be comfortable with a level of ambiguity thats higher than most projects and relish the idea of solving big challenges.
- You will also mentor other engineers in your area of expertise.
- Along the way, we guarantee that youll work hard, have fun and impact many customers!.
- This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis.
- AWS Support is 24x7x365 operations and work timings for this role is in India night time ie 10 PM to 6 AM IST or 1 PM to 10 PM IST.
- You are expected to work in night shifts hours based on business requirements.
- About The Team.
- Diverse Experiences.
- Amazon values diverse experiences.
- Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.
- If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying.
- Why AWS.
- Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform.
- We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
- Work/Life Balance.
- We value work-life harmony.
- Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.
- When we feel supported in the workplace and at home, theres nothing we cant achieve.
- Inclusive Team Culture.
- AWS values curiosity and connection.
- Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique.
- Our inclusion events foster stronger, more collaborative teams.
- Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
- Mentorship and Career Growth.
- Were continuously raising our performance bar as we strive to become Earths Best Employer.
- Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- Basic Qualifications.
- 2+ years of software development, or 2+ years of technical support experience.
- Experience scripting in modern program languages.
- Experience troubleshooting and debugging technical systems.
- Preferred Qualifications.
- Knowledge of web services, distributed systems, and web application development.
- Experience troubleshooting & maintaining hardware & software RAID.
- Experience with REST web services, XML, JSON.
- Our inclusive culture empowers Amazonians to deliver the best results for our customers.
- If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please for more information.
- If the country/region youre applying in isnt listed, please contact your Recruiting Partner.
- Company Amazon Dev Center India Hyderabad.
- Job ID: A3160217.
Job Classification
Industry: InternetFunctional Area / Department: Engineering - Software & QARole Category: DBA / Data warehousingRole: Database AdministratorEmployement Type: Full timeContact Details:
Company: AmazonLocation(s): Hyderabad+ View Contact
Keyskills: rest software development networking scripting system administration technical support hardware maintenance software services xml technical operations linux json debugging troubleshooting cloud computing aws raid customer experience
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