Data Centre Linux & HW Engineer, Data Center Operations
- Amazon
- 1 - 6 years
- Hyderabad
- 2 months ago
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Job Description
Data Center Operations designs, installs & maintains the world s largest Cloud Computing Infrastructure. We are looking for skilled Data Centre Operation Technician at Amazon Data Services India Private Limited ( ADSIPL ) with a passion for technology to help us expand AWS Cloud offerings to the next level. To keep up with this demand on both disk and network capacity, we continue to expand our Data Centers in India. Also, our content delivery AWS service, CloudFront, has expanded its Data Centers presence by over 50% worldwide in the last 12 months and are expecting to increase by a similar number over the next 12 months. This requires talented people to build & manage. We hope it is you! Come and work for the world s most Customer Centric Company. The location for this job to be discussed, as there may be opportunities in several India locations. The Opportunity: Data Centre Operation Technician This role is a unique opportunity to work in some of the most advance data centers in the world. ADSIPL s data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in India. A Data Centre Operations Tech at ADSIPL may be the primary point of contact for both internal customers (for example: Network Engineers, Systems Engineers, Software Developers, Database Engineers, Technical Operations) and external customers (Hardware Vendors, Contractors, Service Providers among others). There is never a dull moment as each day presents itself with different challenges. Some of the key responsibilities you will undertake are: Problem Solving: Maintain a high level of system reliability by prioritizing and resolving trouble tickets efficiently, these include: Escalation point and technical troubleshooter for all Systems and Network hardware problemsDeep diving into Linux server issues
XEN service virtualization troubleshooting Technical: Troubleshoot technical issues on various platforms ranging from Systems through Networking to Power/Mechanical Remediation of physical layer outages, both Systems & Network
Remediation or recovery of physical power issues on racks
Participate in Data Center power & cooling events Operations: Meet 24x7 On-Call requirements and response during shift rotations. Install & configure racks of hosts in line with internal SLAs
Triage & resolve trouble tickets for all devices in your region
Data Center point of contact for all High Severity issues
Physical replacement of server and network device parts
Ensure correct rotation of parts & spares
Help define metrics to increase our customer uptime
Enforcing Security Best Practices at ADSIPL
Interact with third party vendors & contractors
Contribute ideas to improve operational efficiency Project Management: Participate in and deliver on a number of high impact small to mid-scale projects
Participate in internal team meetings at ADSIPL for metric analysis and project status updates
Help build the world s largest Cloud infrastructure in India Mentoring: Share knowledge and help educate less technical staff on the best practices related to all break fix issues
Hiring: Contribute towards building a great team by getting involved in the ADSIPL s hiring process/candidate interviews
1+ years of computer networking experience
1+ years of Linux operating systems experience
Bachelors degree in Information Technology, Computer Science, or a related field
Can lift and rack equipment up to 40 pounds Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
Experience managing work and priorities through a ticketing system
Experience with cabling infrastructure best practices and methodologies
Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
Job Classification
Industry: InternetFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: System Administrator / EngineerEmployement Type: Full timeContact Details:
Company: AmazonLocation(s): Hyderabad+ View Contact
Keyskills: xen server kvm linux server vmware redhat linux dns networking computer networking ansible docker technical support apache active directory linux administration linux troubleshooting windows administration data center operations aws ccna raid
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