Specialist Cloud Operations Engineer (Linux, SQL)
- NICE
- 8 - 11 years
- Pune
- 16 hours ago
- Email to a friend
- Report this job
Job Description
So, whats the role all about?
Were seeking a skilled and motivated Cloud Operations Engineer to join our fast-paced Application Operations team. This role is ideal for someone passionate about infrastructure, performance optimization, and automation in cloud-native environments. Youll be working on mission-critical systems deployed across AWS, supporting high-scale applications and collaborating with cross-functional teams to deliver robust solutions.
How will you make an impact?
Youll be responsible for:
- Designing and implementing infrastructure and systems for metrics, monitoring, alerting, deployment, and logging.
- Setting up new environments and deploying solutions across multiple stages (Test, Prod).
- Building proactive monitoring and alerting services.
- Automating tasks using Ansible, Python, Perl, and other scripting languages.
- Investigating performance and stability issues internally and at client sites.
- Tuning Actimize Platform (AIS and RCM), OS, application servers, and databases for optimal performance.
- Identifying performance bottlenecks and conducting root cause analysis.
- Participating in performance-related design reviews.
- Configuring and optimizing instances and web servers (e.g., adjusting connection limits, request queuing thresholds).
- Providing AWS troubleshooting support across EC2, S3, IAM, ASG, ELB, CFN, VPC, DX, VPN.
- Supporting and implementing infrastructure and application deployments alongside Technical & Operations teams.
- Handling high-severity incidents spanning multiple AWS services.
- Developing scripts and tools to automate AWS resource deployment with minimal manual intervention.
- Driving customer communication during critical events.
- Providing on-call support and working flexibly in a 24x7 shift environment.
Have you got what it takes?
- 8+ years of relevant experience in Infrastructure Operations, or Application Support.
- Strong troubleshooting and problem-solving skills.
- Expertise in performance tuning, root cause analysis, and bottleneck mitigation.
- Hands-on experience managing 2-tier/3-tier applications.
- Proficiency in scripting languages: Ansible, Perl, Python, Ruby, Shell, PowerShell.
- Solid understanding of AWS core services and container orchestration (Kubernetes).
- Experience with databases: SQL, Oracle, Postgres, Cassandra.
- Familiarity with ELK, Splunk, Kafka, and middleware technologies (Tomcat, WebLogic, WebSphere).
- Exposure to APM tools like AppDynamics and Dynatrace.
- Experience in Java performance testing and tuning.
- Collaboration with architecture teams for hardware sizing.
- Strong communication skills, both written and verbal.
Additional Skills Desired
- Cloud and application-level security experience.
- Agile/Sprint development model exposure.
- Experience with incident management tools like OpsGenie, AlertOps, PagerDuty/OpenDuty.
- Troubleshooting Java and database performance issues.
Whats in it for you?
Join an ever-growing, market disrupting, global company where the teams comprised of the best of the best work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!
Enjoy NiCE-FLEX!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 9597
Reporting into: Group Manager
Role Type: Individual Contributor
Job Classification
Industry: Software ProductFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: System Administrator / EngineerEmployement Type: Full timeContact Details:
Company: NICELocation(s): Pune
Keyskills: kubernetes python mitigation performance tuning aws core services root cause analysis ansible ruby sql infrastructure operations java application support kafka troubleshooting container orchestration shell scripting perl aws scripting languages communication skills
Similar positions
NICE
Located in : Pune, India (Click here to find location)Company Overview - https://www.nice.com/pune NICE Systems (NASDAQ: NICE), is the worldwide leader of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to d...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in