Exciting opportunity!!!! Hiring For international voice process
- Sutherland
- 0 - 2 years
- Hyderabad
- 2 months ago
- Email to a friend
- Report this job
Job Description
Exclusive walk-in drive at Sutherland.
We are hiring for Non voice role with minimum 6 months of experience into customer service.
Role & responsibilities:
Handles customer or internal requests through written communication channels such as email, chat, or system updates no voice calls. Respond to customer queries via email, chat, or ticketing tools. Process requests such as order updates, account changes, refunds, or data corrections. Maintain accurate records in CRM or internal systems. Meet productivity, accuracy, and SLA targets. Ensures accuracy, compliance, and quality of non-voice interactions.
*Must be fluent in English
*Excellent Communication can Apply
* Only experienced candidates can apply
*UNDER GRADUATES CAN APPLY
*24/7 shifts and rotational week offs (5 days working a week)
*Two-way cab facility only in night shift within
*Screen customers against sanctions, PEP, and watchlists .Assess customer risk levels (low / medium / high).Review periodic KYC refreshes and remediation cases. Document findings and maintain audit-ready records.
*Candidate who is comfortable working from office can apply
*Need Immediate Joiners only
*No virtual Interview is available
*Out of station candidates are Strictly not eligible
NOTE -NO WORK FROM HOME OR NO HYBRID
Transport policy- Cab will be provided within 25kms radius from office location and Cab will be provided only in night shift.
Immediate Joiners are preferred.
Interested Candidates can come down for Walk-in for Interview and Mention My name VAISHNAVI HR on top of your resume
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Non VoiceRole: Email SupportEmployement Type: Walk-insContact Details:
Company: SutherlandLocation(s): Hyderabad
Keyskills: Communication Skills Chat Support International Chat Process Email Process Non Voice Process Chat Process
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\n\nTech Mahindra is a global consulting service and systems integrator that operates in over 90+ countries, delivering solutions with a unique blend of digital innovation and robust, industry-strong processes.
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