Techmahindra hiring bangalore ,Salary 6lks Electronic city @ Tech Mahindra

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Techmahindra hiring bangalore ,Salary 6lks Electronic city

Tech Mahindra
0 - 5 years
Bengaluru
8 days ago
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Job Description

Roles and Responsibilities

Handle customer calls to resolve their queries and concerns.
Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.
Maintain accurate records of all interactions with customers using CRM software.
Collaborate with internal teams to resolve complex customer issues that require escalation.
Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.

Desired Candidate Profile
Freshers salary:5lks

Experinced:6lks

0-5 years of experience in BPO industry or related field (education/CSR).
Excellent communication skills in English language (written & spoken).
Ability to work on rotational shifts including night shifts.
Strong problem-solving skills with attention to detail.
Willingness to learn new processes quickly.
call ***@78*******5

call an**m@77*******8

ka****h@78*******0
call ma**r@93*******1
call sh***a@78*******7

Hi,

Your interview has been scheduled @ ignites Human capital services.

4Th Floor, Axis Samriddhi, JP Nagar 4th Phase, Dollar Layout, J P Nagar Phase 4, J. P. Nagar, Bengaluru, Karnataka 560078.

Land mark:Near to LEVELS PUB JP NAGAR

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers

Contact Details:

Company: Techmahindra hiring
Location(s): Bengaluru

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Keyskills: Education Customer Support CSR Bpo Voice Calls Customer Care english Voice Process customer International BPO International Voice Process

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₹ -5 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Tech Mahindra

Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborat...

Techmahindra hiring bangalore ,Salary 6lks Electronic city @ Tech Mahindra

Home > Voice / Blended