Hiring Customer Support (English & Hindi Mandatory)
- Apollo Hospitals
- 0 - 5 years
- Hyderabad
- 14 days ago
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Job Description
Position: Customer Support Executive
Qualification: Any Graduate or Intermediate
Freshers or with Experience of 1 - 4 years in Voice Process
Work Location: Madhapur, Hyderabad (Landmark: Durgam Cheruvu Metro Station)
Mandatory Documents:
1. Updated resume
2. Aadhar Copy
Call Center Executive Job Responsibility :
1. Identifying Customers needs, Clarify information, research each issue and provide solutions.
2. Follow communication scripts when handling different topics.
3. Build Sustainable relationships and engage customers by taking the extra mile.
4. Keep records of all conversations in our call centre database in a comprehensive way.
5. Should be able to coordinate with various teams to ensure smooth service to customers
Requirements:
1. Previous experience in Customer Support role.
2. Strong Phone & Verbal communication skills along with active listening.
3. Customer focus and adaptability to different personality types.
4. Ability to multitask, set priorities and manage time effectively.
5. 6 days working, Flexible to work in Rotational shifts in Day/Night shift for Males (NO night shift for Female candidates)
6. Good typing skills.
Note:
*******Excellent command in English and Hindi is mandatory with fluency************
Interested candidates can share your updated resume on what's app 8121015***.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Customer Success, Service & Operations - OtherRole: Customer ServiceEmployement Type: FreshersContact Details:
Company: Apollo HospitalsLocation(s): Hyderabad
Keyskills: Inbound Process Domestic BPO Hindi English customer service Marathi Calling teleperformance credit vidya Outbound Process sales fresher Customer Care square bpo FHPL bpo kasturba bhavans conneqt cogent hospital customer Inbound Voice Process odiya digitide mediassist
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