Hiring For Voice Process
- IntouchCX
- 1 - 4 years
- Hyderabad
- 8 days ago
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Job Description
Job description
Role & responsibilities
About IntouchCX ,
IntouchCX, formerly known as 24-7 Intouch, is a global customer care and technology company with over 25 years of experience. We specialize in providing innovative, value-driven customer service solutions across various industries, including retail, healthcare, technology, and e-commerce. Our services include omnichannel customer care, AI services, trust and safety solutions, and more. With a strong focus on innovation and disruption, we aim to enhance customer experience and support business growth.Job Overview. We are looking for enthusiastic and customer-focused individuals to join our international customer support team.
As a Customer Service Associate (CSA), you will engage with customers from global markets (primarily the US) via voice. Your role will focus on addressing inquiries, resolving issues, and proactively encouraging customer retention through tailored solutions.
We're Hiring: International Voice Process Executive
Location: [Raheja Mindspace B16 Building Onsite"]
Immediate Joiners Required
Are you a go-getter with a passion for international sales and a knack for communication? Join our high-performing sales team and take your career global!
Were looking for a highly motivated and results-driven International Voice Sales Executive with prior experience in international voice-based sales.
Key Responsibilities:
Handle outbound/inbound calls to international clients and close deals
Promote our products/services with clarity and confidence
Build long-term client relationships and drive repeat business
Identify new business opportunities through cold calling and lead qualification
Manage objections, negotiate effectively, and consistently meet sales targets
Maintain records in CRM and collaborate with internal teams
What Were Looking For:
Minimum 6 months of international voice sales experience /voice customer support(mandatory)
Excellent spoken & written English communication skills
Strong negotiation, persuasion, and presentation abilities
Comfortable working with CRM tools and sales platforms
Target-driven, adaptable, and able to work in international time zones
Preferred (but not mandatory):
Familiarity with global/cross-cultural communication
Strong analytical and problem-solving mindset
What We Offer:
Competitive salary + performance-based incentives
Opportunity to work with international clients
Continuous training & skill development
A collaborative, growth-focused work environment
Ready to take your sales career global? Apply af***********a@in******x.com / 8125768*** Immediate joiners only dont miss this opportunity! For Reference please mention. HR Afreen
af***********a@in******x.com
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Customer Onboarding - Voice / BlendedEmployement Type: Full timeContact Details:
Company: IntouchCXLocation(s): Hyderabad
Keyskills: International Voice Process International Sales Sales B2C Sales Inside Sales
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IntouchCX
IntouchCX is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, were obsessed with providing remarkable customer experiences for the worlds most innovative brands.
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