Mega Openings For International voice process @ Alorica

Job Description

Dear Aspirants,

Alorica has openings for international voice process!!

Job Description Customer Experience Agent (Voice)

Position Responsibilities:

• Answering customer inquiries
• Resolving customer issues and complaints
• Providing information about products and services
• Taking orders and processing payments
• Managing customer accounts
• Handling returns and exchanges
• Escalating issues to appropriate departments

Key Skills Required:

• Good English communication skills
• Understanding written sentences and paragraphs in work related documents
• Using logic and reasoning to identify solutions, conclusions or approaches to problem

Education: Minimum: 10 + 2 years of formal education

Experience: 0 - 4 years

Salary: 3.2 LPA to 3.5 LPA

Shift: Night/ rotational

Walk-in address: Alorica India, Block 12, Pritech park, Bellandur, Bangalore 560103.

Interested candidates please reach out to below contacts or whatsapp:

Bornali - 8135072***

Deepshika - 8904277***

Udith- 7676352***

Arundathi - 8951268***

Regards,

Pooja H M

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Keyskills:   Good Communication In English Excellent Communication Skills Bpo Voice