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International voice - Technical support US @ HTC Global Services

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 International voice - Technical support US

Job Description

Required Skills:

  • Should have minimum 1 year of experience in International Technical voice process
  • Should have Excellent communication
  • Respond to and resolve IT support tickets via phone and chat.
  • Troubleshoot hardware, software, and basic networking issues
  • Escalate complex problems to second-level support teams
  • Maintain accurate records and documentation
  • Assist with user account setup, access, and other user related tasks.

If you are Interested, please share your updated resume via WhatsApp - Lilavathi HR 9840347***


Note

Night Shift & Rotational week-off

Only one way cab - Drop will be provided

Location - Vandalur

Immediate joiners preferred**

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Technical Support - Voice / Blended
Employement Type: Full time

Contact Details:

Company: HTC Global Services
Location(s): Chennai

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Keyskills:   Technical Support Service Desk International Voice Process International BPO Customer Service L1 Support IT Helpdesk Voice Support Customer Support Technical Helpdesk Technical Voice Process Customer Queries Customer Handling

 Fraud Alert to job seekers!

₹ -5 Lacs P.A

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HTC Global Services

HTC Global Services (India) Pvt. Ltd.Established in 1990, HTC is a leading global IT Solutions and Business Process Outsourcing (BPO) provider with headquarters in Troy, Michigan. HTC is a mid-sized IT company with over 6000 qualified and experienced professionals. HTC has a strong client base ...