Customer Data Governance & MDM Analyst
- Aveva
- 2 - 5 years
- Hyderabad
- 13 days ago
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Job Description
Key Responsibilities
- Customer Master Data Management
- Maintain customer master data workflows (create/update) within the MDM ecosystem (Informatica IDQ & MDM).
- Support account hierarchy management to ensure correct relationships and roll-ups.
- Own enrichment of new customer records and ensure completeness of key attributes (ID numbers, industry, geography, address).
- Data Quality & Match/Merge
- Define and monitor data quality rules, metrics, and thresholds.
- Perform regular match & merge validations to eliminate duplicates and maintain a single source of truth.
- Investigate, resolve, and document data quality issues and root causes.
- Data Alignment & Process Automation
- Aligning customer data across core business systems and maintaining consistency.
- Collaborate with IT to automate customer onboarding and updates.
- Ensure application of data standards across systems.
- Governance & Stakeholder Collaboration
- Participate in data governance forums, contribute to policies and best practices.
- Act as a point of contact for customer data-related inquiries and escalations.
- Reporting & Monitoring
- Prepare regular reports on customer data quality and completeness.
- Highlight trends, risks, and opportunities for process improvement.
Skills & Qualifications
- Bachelors degree in computer science, Information Systems, Data Science, or related field.
- 2-5 years of experience in Data Quality, Data Governance, or MDM roles.
- Strong analytical and problem-solving skills with a focus on data accuracy.
- Proficiency in SQL, Excel, and data analysis techniques.
- Familiarity with CRM systems (e.g., Salesforce) preferred.
- Understanding of data governance principles and data management best practices.
- Excellent attention to detail and ability to work with cross-functional teams.
- Strong communication skills to collaborate with stakeholders at all levels.
- Knowledge of data visualization tools (e.g., Power BI) is a plus.
Job Classification
Industry: Software ProductFunctional Area / Department: Data Science & AnalyticsRole Category: Business Intelligence & AnalyticsRole: Data AnalystEmployement Type: Full timeContact Details:
Company: AvevaLocation(s): Hyderabad+ View Contact
Keyskills: data governance crm systems data analysis data management power bi process improvement master data management sql salesforce data quality customer onboarding automation data science mdm onboarding data visualization informatica crm
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