Monitoring tools Engineer
- CGI
- 2 - 5 years
- Bengaluru
- 30 days ago
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Job Description
- Monitoring tools Engineer A monitoring tools engineer job description involvesdesigning, implementing, and maintaining systems to monitor the performance and health of networks, applications, and infrastructure
- Key responsibilities include configuring monitoring tools, creating dashboards and alerts, automating processes, analyzing data to identify issues, and providing technical support and documentation
- This role requires strong technical skills in areas like scripting, observability (metrics, logs, traces), and various operating systems and cloud environments
- Core responsibilities
- Tool management: Install, configure, and maintain monitoring tools and platforms across different environments (eg, cloud, on-premises)
- Monitoring and alerting: Establish comprehensive monitoring to track system performance, application availability, and infrastructure health, including setting up actionable alerts
- Automation and scripting: Develop scripts and automated processes to streamline tasks like agent deployment, data collection, and reporting
- Data analysis: Analyze metrics, logs, and traces to identify performance bottlenecks, troubleshoot issues, and perform root cause analysis for incidents
- Incident response: Act as a point of escalation for monitoring-related issues, collaborating with other teams to resolve major incidents and ensure proper documentation and follow-up
- Documentation: Create and maintain detailed documentation, standard operating procedures (SOPs), and knowledge base articles
- Collaboration and support: Work with application and infrastructure teams to define monitoring requirements, integrate observability into CI/CD pipelines, and provide training and support to other teams
- Reporting: Generate and distribute performance and status reports based on collected monitoring data
Required skills and qualifications
- Technical expertise: Experience with monitoring tools SolarWinds, Azure Native tools, Infoblox for DDI(DNS,DHCP,IPAM), ORION
- operating systems (Windows, Linux), networking protocols (TCP/IP, SNMP), and cloud platforms (AWS, Azure)
- Scripting and automation: Proficiency in scripting languages such as Python or PowerShell
- Observability: Experience with Application Performance Monitoring (APM) and the "three pillars of observability": metrics, logs, and traces
- Troubleshooting: Strong analytical and problem-solving skills to diagnose and resolve complex technical issues
- Communication: Excellent verbal and written communication skills for interacting with technical teams and stakeholders
- Soft skills: Ability to work independently, manage time effectively, and collaborate with others in a team environment
- Certifications: ITIL, Windows, or cloud-related certifications are often a plus
- Network
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & NetworksRole Category: IT NetworkRole: System Administrator / EngineerEmployement Type: Full timeContact Details:
Company: CGILocation(s): Bengaluru
Keyskills: monitoring tools python data analysis dns operating systems networking protocols cloud platforms data collection alerting incident response technical support automation linux powershell application performance monitoring aws azure
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