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Pre-Sales Travel and Hospitality @ Cybage

Home > Enterprise & B2B Sales

 Pre-Sales Travel and Hospitality

Job Description

About The Position
We are looking for a senior leader to drive Domain Strategy, Presales, and AI-led Solutioning for our Travel & Hospitality (T&H) vertical. This role will own thought leadership, shape modernization and GenAI-driven transformation narratives, and lead high-impact client pursuits across hotels, OTAs, airlines, and related sub-verticals. The position plays a critical role in aligning domain capabilities with business growth objectives (AOP), mentoring solution teams, and partnering closely with sales and marketing to strengthen Cybages T&H footprint globally.
Technical and Professional Requirements
Mandatory
  • 20+ years of overall IT experience with at least 5+ years in the Travel & Hospitality domain
  • Strong hands-on exposure to PMS, GMS, guest systems, CRM, loyalty platforms, and booking flows
  • Proven experience in designing AI / GenAI-led transformation use cases
  • Excellent client communication, solutioning, and executive-level engagement skills
Preferred
  • Exposure to cloud platforms, GenAI tooling, and modern data platforms
  • Experience working with OTAs, airline systems, or cruise platforms
  • Certifications in hospitality, digital transformation, or consulting
Job Responsibilities
Domain Strategy & Thought Leadership
  • Provide domain coverage across PMS, GMS, loyalty, guest operations, and property systems, with deeper expertise in at least two areas
  • Create POVs and GTM narratives focused on modernization and guest experience transformation
  • Identify whitespace opportunities in T&H sub-domains and build aligned capabilities in line with AOP
Presales & Deal Leadership
  • Lead RFP responses, proposals, solution workshops, estimations, and client pitches
  • Customize solution and SME participation based on sub-verticals such as hotels, OTAs, airlines, and cruise platforms
AI-Led Solutioning
  • Drive GenAI use cases including guest personalization, concierge bots, and revenue operations prediction
  • Build experience-led AI narratives balancing customer delight, revenue growth, and cost optimization
  • Collaborate with engineering and AI teams to translate ideas into reusable solution assets
Team & SME Management
  • Mentor Solution Architects and Business Analysts supporting T&H pursuits
  • Maintain domain-to-SME mapping to ensure optimal coverage and reuse
  • Drive enablement initiatives aligned with AOP through targeted skill development
Sales & Marketing Collaboration
  • Partner with sales and marketing teams on pursuit messaging, pitch decks, and client targeting
  • Support campaign content and represent the T&H vertical in external forums when required
  • Track and review success metrics including win rate, IP reuse, and domain coverage effectiveness
Educational Requirements
  • Bachelors degree or equivalent experience; advanced degree or relevant certifications are a plus.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Sales & Business Development
Role Category: Enterprise & B2B Sales
Role: Branch Sales Manager (B2B)
Employement Type: Full time

Contact Details:

Company: Cybage
Location(s): Pune

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Keyskills:   sales data platforms skill development ai cloud platforms presales cloud marketing revenue operations operations use cases pms hospitality business growth airline rfp digital transformation guest experience concierge crm

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Cybage

About Cybage:Founded in 1995, Cybage Software Pvt. Ltd., a technology consulting organization is a leader in the hi-tech and outsourced product engineering space. We are a valued partner to technology startups, mid-size companies, and Fortune 500 corporations alike. Our solutions are focused on mode...