Senior Operations Executive
- Lumenci
- 3 - 5 years
- Noida, Gurugram
- 15 days ago
- Email to a friend
- Report this job
Job Description
Responsibilities and Duties:
- MIS Operations and workload Management: Oversee organization-wide resource allocation, staffing, and workforce planning in collaboration with department POCs.
- Reporting: Implement standardized performance tracking frameworks and generate actionable reports for leadership review.
- Operational Data Management: Collect, clean, and organize data from various sources (e.g., project management, HR, finance) to ensure accurate and up-to-date reporting using data visualisation.
- KPI Monitoring : Monitor key performance indicators across departments and generate regular reports to support leadership with performance insights and trend analysis.
- Stakeholder Management: Act as a bridge between internal stakeholders (HR, Finance, Delivery, IT) and leadership to ensure alignment on operational goals. Also, manage expectations and communication with stakeholders to ensure timely updates, escalations, and resolution of operational challenges.
- Data Analysis & Dashboarding: Design, build, and maintain interactive dashboards using tools like Advance Ms-Excel, Zoho Analytics, Power BI, or Tableau to track operational metrics and KPIs.
- Process Automation Support: Collaborate with teams to automate repetitive operational tasks using low-code platforms, integrations, or scripts.
- Workforce & Resource Tracking: Assist in tracking workforce allocation, timesheet compliance, and project staffing using tools like Zoho Projects.
- Continuous Improvement: Support process improvement initiatives by identifying inefficiencies, analysing data trends, and recommending practical solutions.
- Cross-functional Collaboration: Coordinate with internal teams (HR, Finance, Project Delivery) to align operational reporting with organizational objectives.
- ERP Experience: Familiarity with ERPs like Netsuite, Oracle, or similar systems is a plus. Candidates with experience in these platforms will be highlighted for their ability to integrate operational data with enterprise resource planning tools.
Education and Experience
- 23+ years of experience in operations management, performance tracking, or data analytics roles.
- 2-3+ years of experience in advance MS-Excel to handle a large data set, familiarity with VBA-Macros/SQL/Phyton or scripting is a plus.
- Hands-on experience with tools such as Zoho Projects, Power BI, or Tableau for time tracking and data management.
- Strong background in Team and stakeholder management, data analysis, and strategic planning.
- Demonstrated ability to lead cross-functional teams, manage multiple projects simultaneously and deliver under deadlines.
- Excellent organizational, problem-solving, and decision-making skills.
- Strong verbal, written, and interpersonal communication skills.
- Also, Experience with ERP system like NetSuite or Oracle etc is preferred for integrating and managing operational data efficiently.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Project & Program ManagementRole Category: Technology / ITRole: IT Project ManagerEmployement Type: Full timeContact Details:
Company: LumenciLocation(s): Noida, Gurugram
Keyskills: Timesheet Invoicing Resource Allocation Dashboard Development Dashboards Power Bi Zoho Projects Resource Deployment Resource Utilization Reporting PMO Capacity Planning Zoho Analytics Bench Management
Similar positions
Lumenci
Lumenci is a legal tech startup founded by group of IIT alumni in US. Lumencis mission is to transform the legal and intellectual property industry in US & Europe with groundbreaking products and services. We are currently looking to build an exceptionally strong technical team in Gurgao...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in