Senior Manager, QA / User Testing (AI Operations)
- Pfizer
- 7 - 12 years
- Mumbai
- 1 month ago
- Email to a friend
- Report this job
Job Description
- Define and implement the QA and user testing strategy for AI-enabled products and platforms.
- Collaborate with cross-functional teams (Product, Engineering, Data Science, Regulatory, and Commercial) to align testing objectives with business goals.
- Champion a user-centric approach to quality assurance, ensuring solutions meet real-world needs and regulatory standards.
- Lead the design and execution of end-to-end user testing plans, including functional, usability, performance, and regression testing.
- Develop and maintain test cases, scripts, and automation frameworks tailored to AI/ML models and digital health applications.
- Oversee test environments, data sets, and tools to ensure robust and repeatable testing processes.
- Collaborate with data science and engineering teams to vali AI model outputs, fairness, explainability, and performance.
- Implement testing protocols for model drift, bias detection, and real-world validation.
- Ensure traceability and auditability of AI isions in compliance with healthcare regulations (e. g. , FDA, ANVISA, COFEPRIS).
- Act as the pri y QA liaison for internal and external stakeholders, including regulatory bodies, commercial teams, and technology partners.
- Present testing outcomes, risk assessments, and mitigation strategies to senior leadership.
- Facilitate user feedback loops to inform iterative development and model refinement.
- Ensure all testing activities adhere to internal quality standards, data privacy regulations (e. g. , HIPAA, GDPR), and local ket requirements.
- Maintain documentation and evidence for audits, inspections, and regulatory submissions.
- Support pharmacovigilance and safety teams in validating AI tools used in clinical and commercial settings.
- Bachelor s or Masters with 7+ years experience in QA, Software testing, or Digital Product Validation, with at least 3 years in a leadership role.
- Experience in AI/ML product testing, preferably in healthcare or life sciences.
- Strong understanding of regulatory frameworks (FDA, EMA, ANVISA, COFEPRIS).
- Proficiency in test automation tools (e. g. , Selenium, it, Postman) and QA methodologies.
- Excellent communication, stakeholder management, and analytical skills.
- Fluency in English
Job Classification
Industry: Pharmaceutical & Life SciencesFunctional Area / Department: Quality AssuranceRole Category: Business Process QualityRole: Quality AnalystEmployement Type: Full timeContact Details:
Company: PfizerLocation(s): Mumbai
Keyskills: Product engineering Manager Quality Assurance Test management Strategic planning Healthcare Regression testing Life sciences Pharmacovigilance Test cases Continuous improvement
Similar positions
Pfizer
Pfizer careers are like no other. In our culture of individual ownership, we believe in our ability to improve future healthcare, and potential to transform millions of lives. We’re looking for new talent to join our global community, to unearth new innovative therapies that make the world a ...
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in