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Walkin Interview - Chargeback/Disputes - Flexible To Work For any shif @ Infosys

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 Walkin Interview - Chargeback/Disputes - Flexible To Work For any shif

Job Description

Role & responsibilities

Key Responsibilities:

  • Dispute Handling:
    • Review and analyze first-level disputes across various reason codes and card brands.
    • Ensure timely and accurate resolution of disputes in accordance with card network rules and internal guidelines.
  • Merchant Interaction:
    • Receive and review merchant responses for disputed transactions.
    • Attach relevant documentation to cases as required for resolution.
  • Documentation & Compliance:
    • Maintain accurate records of dispute cases and supporting documents.
    • Ensure compliance with regulatory and card brand requirements.
  • Process Adherence:
    • Follow daily work instructions and adapt to newly introduced assignments.
    • Escalate complex cases or exceptions to higher-level teams as per defined procedures.

Preferred candidate profile

Job Classification

Industry: BPM / BPO
Functional Area / Department: Risk Management & Compliance
Role Category: Risk Management & Compliance - Other
Role: Risk Management & Compliance - Other
Employement Type: Full time

Contact Details:

Company: Infosys
Location(s): Bengaluru

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Keyskills:   Chargeback visa Dispute mastercard

 Fraud Alert to job seekers!

₹ -8 Lacs P.A

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