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Executive/AM - Support @ Indusind Bank

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 Executive/AM - Support

Job Description

Role & responsibilities


1. Identifying hardware and software solutions.

2. Troubleshooting technical issues.

3. Diagnosing and repairing faults

4. Responsible for Managing, Supporting and training to the field team 5. Ensures all process and activities has to be documented

6. Establishing and maintaining strong relationships across teams and with staff/clients

7. Managing and upholding the troubleshooting escalation process

8. Managing application jobs and alerts and act accordingly

9. Assisting team in Resolving system and application issues

10. Occasionally working with third parties to rectify issues


Qualifications and Education Requirements

1. BSc/B-Tech/M-Tech/MSc degree in Computer Science or equivalent with programming experience

2. 2-3 years of experience in handling/Managing the IT support function 3. Strong background in object-oriented development techniques


Preferred candidate profile


We are looking for technically skilled candidates with excellent interpersonal skills for the technical support position. Technical support officers troubleshoot technical issues, provide timely support.


Preferred Skills Technically strong and good verbal and written communication skills preferably

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: Indusind Bank
Location(s): Hyderabad

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Keyskills:   Desktop Support IT Support System Support

 Fraud Alert to job seekers!

₹ 4-5 Lacs P.A

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Indusind Bank

Wipro Ltd (NYSE:WIT) is a global information technology, consulting and outsourcing company with 170,000+ workforce serving clients in 175+ cities across 6 continents. \\r\\n\\r\\nWipro helps customers do business better by leveraging our industry-wide experience, deep technology expertise, comprehe...