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Manager - Process Engineer(Sixsigma - BlackBelt - Process Improvement) @ Randstad

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 Manager - Process Engineer(Sixsigma - BlackBelt - Process Improvement)

Job Description

Manager - Process Engineer ( Six sigma - Black Belt - Process Improvement)


Experience: 12+

Job Location: Chennai / Work from Home


Shift Timings: 1:00 PM-10:00 PM IST

Mandatory : Six sigma black belt and Process Improvement in Finance /BFSI/Banking project Experience


Notice period: 30 Days max


What You Will Do

You may work across initiatives such as:

  • Designing an AI-native operating model for underwriting and funding (intake decision

disbursement)

  • Standing up process and task mining at scale to create a live digital twin of core value streams
  • Building and executing a multi-year automation roadmap (rules engines, optimization, GenAI copilots)
  • Developing prescriptive and simulation models to test policies, SLAs, staffing, and routing logic
  • Establishing quality measurement systems and productivity frameworks for analyst workflows
  • Driving GenAI adoption in operations (case summarization, decision support, exception handling)
  • Leading change management, including training, playbooks, and KPI governance

We do not expect candidates to have done all of the above. This role is ideal for a fast learner who

experiments pragmatically and ships outcomes.


Preferred candidate profile


We believe a successful Manager Process Engineering will demonstrate many of the following:

  • Evidence-based decision making: Breaks down ambiguity using data, models, and explicit trade-offs
  • Executive communication: Simplifies complex concepts and drives alignment across senior stakeholders
  • Enterprise-level thinking: Maps value streams and designs future-state operating models
  • Intelligent automation expertise: Hands-on comfort with process/task mining, optimization, and GenAI

in operations

  • Model-before-move mindset: Uses simulation and prescriptive modeling to de-risk change
  • Quality and compliance leadership: Designs controls that scale with speed
  • People development: Mentors talent and builds next-generation leaders

  • Minimum Qualifications
  • 12-18 years of experience in process engineering, quality, or enterprise transformation roles
  • Proven delivery of multi-team transformations with measurable impact on cycle time, quality, or cost
  • Strong data literacy with hands-on experience in:
  • Process and task mining
  • Optimization methods and simulation/prescriptive modeling
  • Applying GenAI in operations (summarization, decision support, copilots)
  • Fluency in executive communication; ability to write strategy memos and build compelling narratives
  • Lean Six Sigma Black Belt (or equivalent expertise) with a strong structured problem-solving track
  • record
  • Practical experience

  • Location: Chennai (Work from Home)

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Software Development - Other
Employement Type: Full time

Contact Details:

Company: Randstad
Location(s): Chennai

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Keyskills:   Operational Excellence Transformation Process Improvement Process Excellence Certified Black Belt Six Sigma Master Black Belt Six Sigma Continuous Improvement Business Excellence Lean Six Sigma Process Re-engineering

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