Hiring For Infosys| International Voice Process|uk/us Shift Upto 7lpa!
- Rivera Manpower
- 1 - 6 years
- Bengaluru
- 2 months ago
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Job Description
Warm Greetings from Rivera Manpower Services,
Contact,
DHARSHAN
7996002***
(WHATSAPP THE CV IF NUMBER IS BUSY)
Rivera Manpower Services
Hiring: International Voice Customer Service
Process: Insurance / Customer Support
| CTC Up to 7.0 LPA | Immediate Joiners
Location: Bangalore
Shift: UK / US Rotational Shifts
Work Mode: Work from Office Joiners: Immediate Joiners Only
Job Type: Full-Time
Job Description:
We are hiring for Insurance Customer Service Executives for an International Voice Process with one of the leading global service providers. This is a voice-based customer support role for experienced professionals with excellent communication skills and the ability to handle queries in a high-paced environment.
Eligibility Criteria:
- Education: Graduate / Undergraduate
- Experience: Minimum 1 year of international voice process experience (mandatory)
- Excellent verbal communication skills in English
- Strong problem-solving and customer-handling abilities
- Willingness to work in US/UK rotational shifts
- Immediate joiners only
Role & Responsibilities:
- Handle inbound international customer calls
- Resolve queries efficiently and ensure customer satisfaction
- Adhere to SLA, quality, and compliance standards
- Update CRM systems with accurate interaction records
- Collaborate with internal teams for escalations and solutions
Perks
- Free Cab Facilities (Two-Way Transportation) upto 25-30kms
- Complimentary pick-up and drop-off service provided for employees.
- Ensures safety and convenience, especially during late or early shifts.
- Saves commuting time and cost for employees.
- Shift Allowances
- Additional compensation for working in non-standard shifts (e.g., night, early morning, or weekend shifts).
- Encourages flexibility and helps maintain work-life balance.
Benefits
- Performance-Based Incentives
- Monetary or non-monetary rewards based on individual or team performance.
- Motivates employees to meet or exceed targets.
- Enhances productivity and job satisfaction.
Call to Apply / Book Your Interview Slot:
DHARSHAN
7996002***
Rivera Manpower Services
(Whatsapp the cv if number is busy)
Grab this opportunity to work with a global brand and grow your career in international customer service!
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & OperationsRole Category: Voice / BlendedRole: Voice / Blended - OtherEmployement Type: Full timeContact Details:
Company: Rivera ManpowerLocation(s): Bengaluru
Keyskills: inbound customer care US process international voice International Voice Process Inbound Process international bpo UK process customer service 247.ai Voice Process infosys customer support banking CSE Bpo Voice International Process International Calling
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Rivera Manpower
Rivera Manpower Services is a trusted name in recruitment, specializing in end-to-end talent solutions across both IT and non-IT sectors. For over a decade, we have collaborated with leading organizations to streamline their hiring processes and deliver high-quality professionals for niche and cri...
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