Hiring For Customer Service Executive || Travel Process @ IGT Solutions

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Hiring For Customer Service Executive || Travel Process

IGT Solutions
0 - 5 years
Noida, Gurugram
16 days ago
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Job Description

Job Description:

We are hiring Customer Service Executives for an International Voice Process. The role involves handling inbound/outbound customer calls related to travel services using GDS tools (Amadeus preferred).

Key Responsibilities:

Handle international customer calls professionally and efficiently
Assist customers with flight bookings, cancellations, reissues, and travel-related queries
Use GDS/Amadeus to manage reservations and ticketing
Ensure high customer satisfaction and adherence to process guidelines
Maintain accurate customer and booking records

Eligibility Criteria:

Education: Undergraduate / Graduate (Both can apply)
Experience: Minimum 6 months experience in International Voice Process
Mandatory / Preferred Skills.

GDS knowledge required
Amadeus experience preferred

Excellent verbal communication skills in English
Willingness to work in rotational/night shifts
Immediate joiners preferred

Why Join Us:

Opportunity to work with international client.
Growth in travel & aviation domain
Competitive salary as per industry standards
Supportive work environment

Walk- in interviews Available.

Interested candidates can share their resume or come directly to the office for interviews.

POC - HR Sadhika (7300653***)

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time

Contact Details:

Company: IGT Solutions
Location(s): Noida, Gurugram

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Keyskills: Travel Process Sabre International Voice Process Customer Service Travel Sales GDS International Process Customer Handling Amadeus International Ticketing

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₹ 1.5-5.5 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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IGT Solutions

IGT Solutions (IGT) is a leading BPM, Technology and Digital Services and Solutions Company committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain.Established in 1998, with 100% focused on the Travel indus...

Hiring For Customer Service Executive || Travel Process @ IGT Solutions

Home > Customer Success