Implementation Manager
- Highradius
- 12 - 15 years
- Hyderabad
- 2 months ago
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Job Description
About Us
HighRadius, a renowned provider of cloud-based Autonomous Software for the Office of the CFO, has transformed critical financial processes for over 1000+ leading companies worldwide.Trusted by prestigious organizations like 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hersheys, and many others, HighRadius optimizes order-to-cash, treasury, and record-to-report processes, earning us back-to-back recognition in Gartners Magic Quadrant and a prestigious spot in Forbes Cloud 100 List for three consecutive years.
With a remarkable valuation of $3.1B and an impressive annual recurring revenue exceeding $100M, we experience a robust year-over-year growth of 24%. With a global presence spanning 6+ locations, were in the pre-IPO stage, poised for rapid growth. We invite passionate and diverse individuals to join us on this exciting path to becoming a publicly traded company and shape our promising future.
Job Summary
This incumbent will play a key leadership role on the Consulting team by building effective client relationships, managing multiple complex projects to completion and developing a high performing team. This role will be a trusted adviser to our customers to deliver the highest customer satisfaction. The ideal candidate will thrive in a fast-paced environment and is able to continually improve our methodology and develop best in class processes. S/he will be a dynamic leader that fosters a collaborative environment and has a track record of rallying teams to success.
This is a highly visible and complex role since the candidate will be the Senior point of contact and work with executives and users across the entire organization. The successful candidate must be a strong leader, extremely well organized, detail-oriented, quality-minded and possess excellent written and verbal communication skills.
Key Responsibilities
- Manage a portfolio of up to 10-15 Business Transformation Enterprise projects or couple of Strategic
- engagements of varying complexity at any given time
- Lead the implementation services & consulting for assigned clients
- Implementation scoping, estimating and Contract reviews
- Work with cross departments (Sales, Product Management, Customer Value, Infrastructure) to be able to come up with solutions which help provide value to clients
- Build strong relationships with Senior client stakeholders of Fortune 1000 companies
- Manage project resources including Project Managers, Solution Architects, and Consultants
- Manage project issues/risks and client expectations and escalate as needed
- Assist in building playbooks and and benchmarks from completed projects
- Understanding of Business processes and System architecture
- Arranging and conducting initial Executive and CxO discussions and positioning
Skill & Experience Needed
- Bachelors degree required
- Professional Services Director/ Project Manager / Practice Head / Sr. Director for 3+ years
- 12+ years of progressive consulting project management experience
- Experience in functional or technical roles in implementation of large ERP systems is a plus
- Independent thinking with keen problem solving skills
- Ability to adapt to changing schedules and multiple work plans
- High organization and prioritization skills
- Excellent verbal, written and interpersonal skills
- Willingness to take hands-on approach to managing client needs and troubled engagements
Critical Knowledge, Skills and Abilities Requirements
- Very strong Stakeholder Management skills with flair to establish staring relationship and influence decision making with client execs based out of NA/ EMEA
- Strong Program Management skills with ability to Zoom in/Zoom out of engagements based on portfolio reviews and program risk
- Passionate about building teams, talent identification and hiring externally to help build a strong future consulting foundation
- Excellent Team management and collaboration skills with special emphasis on establishing personal rapport with his/her team
- Proven problem solving, risk mitigation and analytical skills
- Ability to handle high pressure situations
- Strong ownership to drive the projects from start to finish with maximum client delight
What You ll Get
- Competitive salary.
- Fun-filled work culture (
- Equal employment opportunities.
- Opportunity to build with a pre-IPO Global SaaS Centaur.
Job Classification
Industry: Software ProductFunctional Area / Department: Project & Program ManagementRole Category: Other Program / Project ManagementRole: Implementation ManagerEmployement Type: Full timeContact Details:
Company: HighradiusLocation(s): Hyderabad+ View Contact
Keyskills: Product management System architecture ERP Team management Business transformation Project management Consulting cxo Management Stakeholder management
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