We are CirrusLabs . Our vision is to become the world's most sought-after niche digital transformation company that helps customers realize value through innovation. Our mission is to co-create success with our customers, partners and community. Our goal is to enable employees to dream, grow and make things happen. We are committed to excellence. We are a dependable partner organization that delivers on commitments. We strive to maintain integrity with our employees and customers. Every action we take is driven by value. The core of who we are is through our well-knit teams and employees. You are the core of a values driven organization.
You have an entrepreneurial spirit. You enjoy working as a part of well-knit teams. You value the team over the individual. You welcome diversity at work and within the greater community. You aren't afraid to take risks. You appreciate a growth path with your leadership team that journeys how you can grow inside and outside of the organization. You thrive upon continuing education programs that your company sponsors to strengthen your skills and for you to become a thought leader ahead of the industry curve.
You are excited about creating change because your skills can help the greater good of every customer, industry and community. We are hiring a talented IT Admin to join our team. If you're excited to be part of a winning team, CirrusLabs ( http://www.cirruslabs.io ) is a great place to grow your career.
Experience - 3-5 years
Location - Mangalore
Shift Timings - Candidate should be available to work in Rotational shifts.
Job Description
The incumbent in this position as the company's Information Technology Specialist will be responsible for Microsoft 365 administration: providing End-user support and training for hardware and software and collaborating with the IT Manager to ensure operational security, Maintenance and Governance.
Key Duties & Responsibilities
Microsoft 365 Administration
Monitoring & troubleshooting all applications within the M365 Suite (Exchange Online, Teams, SharePoint, OneDrive etc.)
Provide level 1 & 2 support for end users about the various mailbox, Exchange Online and Outlook related issues.
Ensuring the operational health of the M365 environment including security, availability, performance, interoperability, and reliability.
Managing Retention policies and Retention tags, Litigation holds and Inplace hold, E-discovery & Searches, setting up Data loss Prevention, Creation and managing of Transport Rules, Journaling.
Managing Antimalware policy, Anti-phishing policy, Anti-Spam policy.
Service Health monitoring using MS 365 console and actively respond based on alerts/advisories and notifications. Also, generate various report based on Organization Requirements.
Monitoring Message centre and report/analyse any new feature made available by Microsoft or retirement of Critical Features from Microsoft 365.
Ensure SLA's and Organization policies are met.
Good Knowledge of Azure and Azure Active Directory.
Good Understanding of Cloud technologies. (Azure, AWS & Google Cloud)
General IT: End-user support and training for hardware and software
Training and educating end-users on O365 capabilities and collaboration tools (OneDrive, Skype, OneNote, Outlook etc)
Providing end-user support for all PC based hardware, applications, and services
New user setup and orientation including installing and configuring workstations, software, telephone services, network printing, etc.
Maintain and provide support for all IT infrastructure
Provide tier 1 and tier 2 support and troubleshooting
Troubleshoot OS, network, and storage related issues
Manage the IT Equipment Inventory.
Work alongside the Admin and the HR team.
Qualifications
3-5 Years of IT experience
Experience administering M365, Exchange, Azure Active Directory and SharePoint environment
Help desk experience and ability to provide technical and end-user support
General knowledge of networking IP, DNS, SMTP

Keyskills: MICROSFT 365 M365 Exchange IT Admin It Administration System Administration Azure Active Directory and SharePoint environment Sharepoint Administration
We are CirrusLabs. Our vision is to become the world's most sought-after niche digital transformation company that helps customers realize value through innovation. Our mission is to co-create success with our customers, partners and community. Our goal is to enable employees to dream, grow and make...