Tele Sales Executive
- People Group
- 0 - 5 years
- Bengaluru
- 2 months ago
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Job Description
Role & responsibilities
Job Description Product Advisor
Company: Shaadi.com
Department: Sales
Location: Bangalore
Role Type: Voice Process (Inbound/Outbound)
Role Summary
The Product Advisor will be responsible for guiding customers through Shaadi.coms premium services, understanding their needs, and recommending suitable subscription plans. The role requires strong communication skills, customer empathy, and the ability to drive conversions.
Key Responsibilities
Engage with customers via phone to understand their requirements and preferences.
Provide detailed information about Shaadi.coms premium products and membership plans.
Assist users in creating or improving their profiles for better results.
Recommend the right product based on the customers needs and eligibility.
Drive conversions by explaining product value and resolving customer objections.
Maintain accurate records of customer interactions in CRM.
Ensure high customer satisfaction through professional communication and service.
Meet monthly targets for conversions, follow-ups, and productivity.
Requirements
Minimum 1 year of experience in Sales, Customer Service, Telesales, or Renewals.
Strong communication skills in English + regional language (Telugu/Malayalam/Tamil/Kannada based on requirement).
HSC / Graduate preferred.
Good listening, persuasion, and objection-handling skills.
Comfortable working in a target-driven environment.
Should have stable work history.
Preferred Skills
Experience in subscription-based or B2C sales.
Understanding of customer behavior and relationship management.
Ability to deliver personalized customer support.
Work Schedule
Full-time, rotational shifts/week-offs (as per business requirement
Job Classification
Industry: BPM / BPOFunctional Area / Department: Sales & Business DevelopmentRole Category: BD / Pre SalesRole: Head - BD / Pre SalesEmployement Type: Full timeContact Details:
Company: People GroupLocation(s): Bengaluru
Keyskills: Telesales Credit Card Sales Telecalling Inside Sales Bpo Sales
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People Group
Shaadi.com, part of Anupam Mittal promoted People Group, is one of India's best known Internet brands and the worlds largest matrimonial service. It was founded with one simple objective - to provide a superior matchmaking experience to Indians all over the world. The company pioneered online matrim...
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