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Project Manager / Business Analyst @ eClerx

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 Project Manager / Business Analyst

Job Description

Job Title: Senior Project Manager (Multi-Project, Client-Facing)
Location: Airoli, Navi Mumbai | Shift: UK Hours |

Employment Type: Full-time


About the Role:
We are looking for an experienced Project Manager to own delivery across multiple client projects. You will manage scope, schedule, cost, and quality, lead Agile ceremonies, track metrics, and provide executive-ready updates.


Key Responsibilities:

  • Manage multi-project delivery using Agile (Scrum/Kanban) methods.
  • Build and maintain project plans (MS Project) and track work items (Jira).
  • Lead sprint planning, reviews, stand-ups, retrospectives; manage RAID & change control.
  • Coordinate with client POCs and internal leads to unblock dependencies.
  • Publish weekly metrics (velocity, burn-up/down, SLA/SLO, risk RAG, financials) & executive reports.
  • Oversee SIT/UAT, readiness checklists, go-live runbooks, cutovers & hypercare.
  • Enforce governance: scope, quality gates, compliance, and communication cadence.

Qualifications & Experience:

  • 812 years in project/program management; 3+ years managing multiple projects.
  • Strong client-facing experience; excellent negotiation and escalation skills.
  • Hands-on with Microsoft Project & Jira (dashboards/reports).
  • Agile delivery experience; familiarity with hybrid models.
  • Strong presentation skills for executive reporting.
  • Understanding of SDLC, release management, and environments (SIT/UAT/Prod).

Nice to Have:

  • PMP, CSM/PSM, or SAFe certifications.
  • Exposure to data platforms, APIs, integration projects.
  • Knowledge of Confluence, Power BI, QlikSense, or .Net development.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Project & Program Management
Role Category: Other Program / Project Management
Role: Project Manager
Employement Type: Full time

Contact Details:

Company: eClerx
Location(s): Mumbai

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Keyskills:   Project Management Brd Agile Business Analysis Requirement Gathering Stakeholder Management

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eClerx

eClerx Services Ltd, one of the first Knowledge Process firms listed in India (Bombay Stock Exchange: ECLERX), provides diverse and complex data analytics and customized process solutions to global enterprise Clients from our multiple India-based delivery centers. eClerx drives our Clients’ ...