Customer Service Executive @ Teleperformance (TP)

Job Description

/English Interested Candidates can connect to HR Tuneera (Contact Number: - 9830607***) and send there CV directly to the HR.Greetings Kolkata!
TP welcomes you to be a part of our dynamic team!Domestic voice process, InboundLocation: Kolkata, Salt Lake sector v**FRESHERS ARE ENCOURAGED TO APPLY **

About the Role:We are seeking enthusiastic and customer-focused individuals to join our team as Customer Care Executives. As a Customer Care Executive, you will be responsible for providing exceptional customer service to our clients via inbound calls and handle customer query.Responsibilities:

• Handling customer inquiries and resolving issues
• Providing product/service information to customers
• Meeting and exceeding customer satisfaction

Requirements:

• Minimum 12th pass qualification
• Fresher and experienced both can apply
• Excellent communication and interpersonal skill in Hindi/Bengali/English
• No leave requirement for upcoming 90 days
• Looking for Immediate joiners only
• Aadhaar should be linked with the candidates contact number

Shifts:

• Rotational shift including night shift (for male candidates)
• No night shift for Female candidates
• Any 9 hour during 24x7
• 6 working days with 1 rotational week off

Perks and Benefits: -

• EPFO
• ESIC
• Flexible shifts
• Language Allowances

Salary:Bengali+HindiCTC 13K
English (Bengali+Hindi)CTC 15K
Hindi BhojpuriCTC 13K
English + Assamese:CTC 18K
Assamese + Hindi:CTC 18k
Odiya + English:CTC 15K
Odiya + Hindi:CTC 14K
Interview Rounds1) HR round2)Ops Round3)Assessments
Interested Candidates are requested to send there Cv to HR Tuneera at the given below number 9890607*** and send the Cv directly to the SPOC.

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   Inbound Process Bpo Customer Service Customer Care Customer Handling