Process Associate @ IGT Solutions

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Process Associate

IGT Solutions
0 - 1 years
Pune
20 days ago
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Job Description

Process: - Customer Service Associate

Job Role: -

Handle inbound customer inquiries via multiple channels (voice, chat, email) related to travel bookings, including flights, hotels.
Maintain a high standard of service quality, adhering to Agodas customer service guidelines.
Communicate effectively with customers, ensuring a positive and helpful interaction.

Qualification: -

Minimum HSC or equivalent; a Bachelor's degree is a plus.
Excellent communication skills in English, both verbal and written.

Extra Benefits: -

Lucrative Performance Incentives & Over Time.

Shift Time & Week Off: -

5 Days working 24*7 Rotational Shifts (Including Night Shifts).
2 Rotational Week Off.

Transport Facility: -

Pick-up and Drop facility available.

Kindly bring your hard copy resume while coming for interview which should be having your photo copy in it and also mention the below details on CV while coming for interview

HR Bhavesh :- 9702061***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: IGT Solutions
Location(s): Pune

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Keyskills: Customer Support Blended Process Inbound Process Customer Service Voice Process Voice Support International Voice Process International BPO

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₹ 2-3 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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IGT Solutions

Weikfeild I.T park , Block D 6th floor viman nagar ,behind Novotel hotel. Pune 411014 .

Process Associate @ IGT Solutions

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