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International voice process @ Trigent Software,

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Trigent Software,  International voice process

Job Description

Provide assistance in resolving customer and employee problems, incidents, issues, requests, and queries. Collaborate with other support teams as needed to ensure the timely resolution of requests and issues. Ensure accurate documentation, timely notification, proper escalation, efficient tracking, and thorough follow-up for all incidents. Focus primarily on customer and employee interactions rather than transaction processing. Qualifications: Strong communication and interpersonal skills. Ability to work collaboratively with cross-functional teams. Detail-oriented with excellent organizational skills. Problem-solving and critical/logical thinking abilities. Previous experience in customer or employee support is a plus.


Note:
100% Work from Office

Cab will be provided (Both Sides)
Only Night Shifts | Shift Hours: 9.5Hrs
Good English Communication Skills


HR

Subhijeetsingh

su********g@tr****t.com

Job Classification

Industry: Analytics / KPO / Research
Functional Area / Department: Customer Success, Service & Operations
Role Category: Voice / Blended
Role: Customer Onboarding - Voice / Blended
Employement Type: Full time

Contact Details:

Company: Trigent Software,
Location(s): Mumbai

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Keyskills:   Communication Skills Bpo Customer Service International Call Center Voice Process Voice Support Us Calling Bpo Voice AR Calling International Process International Voice Us Voice Process International BPO International Calling International Voice Process

 Fraud Alert to job seekers!

₹ 2.5-3 Lacs P.A

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Trigent Software,

Trigent is a leading provider of IT services and solutions, headquartered in Boston, USA, with development centers in India. We are committed to delivering high-quality software solutions and services to our clients across the globe. Our expertise spans a wide range of industries, and we take pri...