Hiring- UxM Nexthink (Architect Level) @ Coimbatore/Chennai/Bangalore
- Cerebra
- 10 - 20 years
- Chennai
- 1 month ago
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Job Description
Title: UxM Nexthink (Architect Level)
Experience: 10+ years
Location: Coimbatore / Chennai /Bangalore
Notice Period: 0-15Days Max
Key responsibilities:
- Platform administration and maintenance:
- Install, configure, and maintain the Nexthink platform, including Appliances, Engines, and Web Consoles.
- Monitor platform health, performance, and license management.
- Ensure the platform is up-to-date with the latest software versions and patches.
- Data analysis and reporting:
- Analyze end-user device data to identify trends, root causes of issues, and opportunities for improvement.
- Create and maintain dashboards, investigations, and reports to visualize key metrics.
- Communicate findings and provide actionable insights to other IT teams.
- Troubleshooting and incident resolution:
- Use Nexthink to detect and diagnose IT issues proactively.
- Collaborate with other technical teams to resolve incidents and develop remediation plans.
- Develop and implement proactive measures to prevent future incidents.
- Configuration and customization:
- Configure and tune Nexthink features like campaigns, remote actions, alerts, and scores.
- Develop and deploy custom remote actions and scripts (e.g., using NQL or Powershell).
- Assist with collector packaging and deployment.
- Integration:
- Integrate the Nexthink platform with other IT tools, such as ITSM platforms or external databases.
Required skills and experience:
- Experience with the Nexthink platform and its components.
- Strong analytical and problem-solving skills.
- Proficiency in NQL (Nexthink Query Language) and/or Powershell.
- Knowledge of IT infrastructure operations and digital employee experience (DEX).
- Experience with creating dashboards, alerts, and investigations.
- Strong communication and collaboration skills.
Job Classification
Industry: Software ProductFunctional Area / Department: OtherRole Category: OtherRole: OtherEmployement Type: ContractContact Details:
Company: CerebraLocation(s): Chennai
Keyskills: architect Nexthink Powershell DEX NQL
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